Academic and Research Computing Support Specialist at InsideHigherEd

Category:: ProfessionalSubscribe:: Department:: Watson College of Engineering and Applied ScienceLocations:: Binghamton, NYPosted:: Jun 17, 2025Closes:: Open Until FilledType:: Full-timeRef. No.:: 02689Position ID:: 189235About Binghamton University:Binghamton University is a premier public R1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by our mission, outstanding academics, facilities, and community life - promotes extraordinary student success, research, and service; Binghamton University is where our students, faculty and staff thrive.Working at Binghamton University is more than about having a great job - it is about having the opportunity to flourish in an exciting, engaging environment. Our faculty and staff appreciate Binghamton's collegial and inclusive culture and its commitment to excellence, education, innovation and civic engagement. Our diverse campus community contributes to our success.Binghamton merges rigorous academics, distinguished faculty who value cutting-edge, and community-engaged research, teaching and service, exceptional staff, and ultramodern facilities to engage and challenge its 18,000+ students. Our high-achieving student body represents diverse experiences from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration, and community service.We are an affirmative action/equal opportunity employer, and in keeping with this commitment, we welcome all to apply, including veterans and persons with disabilities.Job Description:Budget Title: Lead Programmer/Analyst (SL-3)Salary: $65,000+ (commensurate with experience)Watson College is seeking a skilled and motivated individual to provide technical support of our Academic and Research computing needs. This includes supporting faculty, staff and student systems in offices and labs as well as assisting in management of data centers, maintenance of virtualization infrastructure, high-performance computing clusters, and storage systems. The ideal candidate will be responsible for the administration, documentation, and optimization of computing environments that support academic and research initiatives.Key Responsibilities:Physical and Virtual Desktop Infrastructure (VDI) AdministrationProvide support to Faculty, Staff and Students in all Watson College Departments and Schools as a member of the Watson Computing teamMaintain School of Computing Academic computing labsLinux Based Operating System, Physical and Virtual deploymentsAssist in supporting the Watson College's VDI environment (Watson View).Develop and maintain administrative documentation and provide recommendations for improvements.Data Center OperationsAssist in maintaining comprehensive documentation of the data center environments, including maintenance records, access procedures, asset inventory, and usage information for chargebacksAssist in the administration and support of the Watson College HPC Cluster (Spiedie) and the academic OpenHPC clusterConsult with faculty, staff, and research assistants to assess computational academic and research needs and provide appropriate guidance of resourcesServer & Storage System ManagementAssist in management of Watson College servers and storage systems, including infrastructure dedicated to specific Schools and departments within the Watson CollegeAssist with supporting the Watson College virtual server environment (VMware)Assist in management, procurement, inventory, and setup of virtual and physical serversAssist with the management of research storage systemsAssist in management of the Watson College's iSCSI Storage environmentEnsure a secure computing environment in collaboration with the ITS Information Security OfficeHigh-Performance Computing (HPC) Cluster SupportAssist with management of cluster user accounts, including creation, removal, and group managementMonitor daily cluster operations and coordinate updates and patches to minimize impactWork with faculty to integrate new computing nodes and obtain vendor quotesGather, monitor, and incorporate HPC users' feedback to improve ease of use and support for diverse user requirementsGeneral ResponsibilitiesProvide backup support during staff absences or emergenciesOffer technical assistance to the University Helpdesk for Watson-related issuesWork collaboratively and professionally with faculty, staff, and studentsRecommend and implement improvements to existing procedures and infrastructureAssist with coordinating integration of new employee computer accounts with ITSManage Active Directory (AD) objects, organizational units (OUs), and Group PoliciesTroubleshoot AD-related issues in collaboration with ITSAssign user rights and manage secure network resourcesRequirements:Bachelor's degree (or higher)Experience administering Linux-based and Windows Server-based server environmentsExperience with network configurations (LAN) in Linux, Windows, MacOS, network switches, and routersProficiency in cybersecurity fundamentals and practices in system administrationFamiliarity with managing VMware-based virtual environmentsFamiliarity with storage technologies (iSCSI, NAS, SAN)Knowledge of Active Directory management and security best practicesDocumentation and organizational skillsAbility to work independently and collaboratively in a fast-paced academic and research environmentPreferred:Bachelor's Degree (or higher), with two years' experience in Computer Science, Information Technology, or a related fieldMinimum of 2 years of experience in data center operations, virtualization, and/or HPC managementExperience with high-performance computing cluster administrationScripting experience (Bash, PowerShell, Python, etc.) for automationExperience in a higher education research computing environmentFamiliarity with Virtual Desktop Infrastructure (VDI) solutionsVisa sponsorship is not available for this positionAdditional Information:Offers of employment may be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials.Binghamton University is a tobacco-free campus.Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at [email protected] information can be found on our website https://www.binghamton.edu/offices/human-resources/payroll/Cover letters may be addressed "To the Search Committee."Postings active on the website, accept applications until closure.For information on the Dual Career Program, please visit:https://www.binghamton.edu/offices/human-resources/prospective/dual-career/index.htmlEqual Opportunity/Affirmative Action EmployerThe State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here.Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact: Ada Robinson-Perez, ADA Coordinator email: [email protected] or 607-777-3660.Application Instructions:All applicants must apply via Interview Exchange: http://binghamton.interviewexchange.com/candapply.jsp?JOBID=189235Deadline for Internal Applicants: July 7, 2025Deadline for External Applicants: Open until filledReview of applications will begin immediately and continue until the vacancy is filled.Please submit:Resume,Cover letter, andContact information for three professional referencesYou may add additional files/documents after uploading your resume. After you fill out your contact information, you will be directed to the upload page. Please login to check/edit your profile or to upload additional documents: http://binghamton.interviewexchange.com/login.jsp.