IT Support Technician at Dynamic Systems, Inc.

Job Summary

We're looking for a reliable, hands-on IT technician to support our Houston office, shop locations, and job sites. This is an entry-level role for someone who's comfortable working with their hands, solving problems, and traveling between locations as needed.

You'll handle day-to-day IT issues, set up equipment, and act as support for senior IT staff. This is not a desk-only job - you'll be out in the field, in shops, and occasionally at job sites.

What You'll Do

• Fix basic computer issues (desktops, laptops, printers, etc.)

• Respond to IT tickets and help users with day-to-day problems

• Travel between office and shop locations to provide support

• Set up new computers, devices, and equipment

• Help troubleshoot network and connectivity issues

• Work in shop environments supporting workstations, tool controllers, and shop systems

• Act as "remote hands" for senior IT or outside vendors

• Help with employee setup (new hires, equipment, accounts)

• Track and manage IT equipment inventory

• Go to job sites in the Houston area when needed

What We're Looking For

• Basic IT knowledge (Windows, hardware, Microsoft 365)

• Dependable and able to get the job done

• Comfortable working in shop/industrial environments

• Able to follow direction and work through tickets

• Good attitude and willingness to learn

• Able to lift and move equipment when needed

• Valid driver's license and able to travel locally

Nice to Have (Not Required)

• 1+ year of IT support experience

• CompTIA A+ or similar certification

• Experience working in a shop or field environment

Work Environment

• Mix of office, shop floor, and job sites

• Local travel required (Houston and surrounding areas)

• Hands-on work - not just sitting behind a desk

Why This Job

• Good entry point into IT

• Hands-on experience across multiple environments

• Opportunity to grow into higher-level IT roles

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