IT Technician at Applus IDIADA

What Youll Do:Provide prompt customer support and technical issue resolution working with internal customer to test and make sure the issue is resolved.Proactively follow up with users or team members to verify solutions are successful and satisfaction is achieved.Provide documentation both of progress during issue resolution and of solutions which resolve the issue.Management of basic working on servers desktops laptops and smart devices belonging to the organization using tools like anti-virus solutions firewalls office365 suite and other relevant softwareManagement of software installation and upgradation requirements on all servers desktops laptops and smart devices belonging to the organizationMonitoring of business units infrastructure assets on a periodic basis (servers desktops laptops and smart devices)Management of hardware component upgradation and maintenance requirements for all infrastructural assets belong to the business unitQualifications : What Youll Bring:The ideal candidate will have a minimum experience of 2 year in technical assistance and support related to computer systems hardware and software.Experience within an international corporation is highly valuable but not mandatory.Vocational training in Computer Engineering.Excellent communication skills.Highly motivated with strong work ethic.Experience using and administrating Windows / Linux environments.Experience managing TCP/IP LAN.ITIL v3 Foundation is an asset.Desirable skills:Degree in Computer Science or similarFluent in Spanish and EnglishWhat can we offer youJoin a young dynamic and growing team.Work in an agile environmentWork on a huge and ever expanding globally distributed systemBe part of a large growing international organizationContinuous training and career growthAdditional Information : APPLUS IDIADA is an equal opportunity employer. All aspects of employment including the decision to hire promote discipline or discharge will be based on merit competence performance and business needs. We do not discriminate based on race color religion marital status age national origin ancestry physical or mental disability medical condition pregnancy genetic information gender sexual orientation gender identity or expression veteran status or any other status protected under federal state or local law.Job Functions:Must be physically able to support technical needs in officeMust be able to support the facilities in Corona CA and Adelanto CA in-person when neededJob Type: We can offer a full-time or part-time positionBenefits for a Full-time position:Health Insurance (100% Premium costs paid by Company)Voluntary Dental insuranceVoluntary Life insuranceVoluntary Vision InsurancePaid time offSimple IRA Plan (3% Company Match)Schedule:Hybrid positionMonday to FridayOccasional SaturdayAPPLUS IDIADA is an equal opportunity employer. All aspects of employment including the decision to hire promote discipline or discharge will be based on merit competence performance and business needs. We do not discriminate based on race color religion marital status age national origin ancestry physical or mental disability medical condition pregnancy genetic information gender sexual orientation gender identity or expression veteran status or any other status protected under federal state or local law.Applus IDIADA is committed to equality  diversity and inclusion. We dont put limits on you so dont put limits on yourself either. There is a place for everyone.Remote Work : NoEmployment Type : Full-time Key Skills IT Experience,Network Administration,Active Directory,LAN,Computer Networking,Computer Skills,Windows,Remote Access Software,Help Desk,IT Support,Operating Systems,Troubleshooting Experience: years Vacancy: 1