IT Technician at Eclaro

IT Technician Job Number: 26-00626 Use your skills where innovative technology solutions begin. ECLARO is looking for an IT Technician for our client in Independence, OR. ECLARO's client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success in their business goals. If you're up to the challenge, then take a chance at this rewarding opportunity! Position Overview: Leader in food production and distribution, IT Technician I to support its farming and packing operations during peak season. Onsite role provides handson technical support across multiple ranch locations, ensuring smooth operation of field technology, production systems, and mobile applications used throughout the organization. This is an excellent opportunity for an earlycareer IT professional who enjoys problemsolving, working outdoors, and supporting fastpaced production environments. Responsibilities: Provide onsite troubleshooting for hardware, software, and mobile devices Perform break/fix tasks and equipment setup Support applications used on cell phones and tablets by field staff Assist with basic networking issues and connectivity troubleshooting Install and configure access points (Client) and printers as needed Respond promptly to issues as they arise across ranch locations Manage daily ticket volume (typically 3-5; may increase to 15-30 during peak periods) Collaborate with a 6person IT team and a 15person 24/7 Help Desk Required Qualifications: 1-2 years of IT support experience Strong understanding of PC hardware, mobile devices, and networking fundamentals Ability to work in fastpaced production or packing environments (experience is a plus) Comfortable working outdoors and traveling between sites Strong communication and customerservice skills Problemsolver with a handson, "don't walk away from the issue" mindset Professional attitude with respect for field operations and management Pay Rate: $32.00-$35.00/Hour. If hired, you will enjoy the following ECLARO Benefits: 401k Retirement Savings Plan administered by Merrill Lynch Commuter Check Pretax Commuter Benefits Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO If interested, you may contact: Ashly Velasco Ashly Velasco LinkedIn Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.