IT Vendor Manager Des Moines, IAHYBRID at STI

IT Vendor ManagerDes Moines IA/HYBRID6 MonthsIS A HYBRID POSITION THAT REQUIRES THE RESOURCE TO BE ONSITE ON WEDNESDAYS. SUBMIT LOCAL/REGIONAL RESOURCES WHO CAN BE ONSITE EACH WEDNESDAY.Description:Seeking an IT Vendor Manager to support the Department of Management Division of Information Technology This role will focus on managing vendor relationship contract performance & compliance in alignment with state IT standard & strategic goalThe Division of Information Technology (DoIT) provides adaptable secure and cost-effective technology services and solutions for the Department of Management (DOM) and its partners. DoIT manages all State of Iowa Executive Branch IT assets projects and resources delivering high-value technology and expertise to support Iowas citizens and families.This position will play a key role in managing IT vendor relationships ensuring contract compliance and supporting strategic sourcing initiatives. The ideal candidate will have a strong background in IT vendor management contract oversight and risk mitigation.Minimum Qualification: Graduation from an accredited four-year college or university and a minimum of two years of full-time relevant work experience.Duties and ResponsibilitiesIT Vendor Relationship ManagementDevelop and maintain strong relationships with key IT vendors and service providers.Serve as the escalation point for vendor-related issues and disputes.Facilitate regular vendor performance and business reviews.IT Agreement & SLA OversightOversee negotiation execution and renewal of IT Statements of Work (SOWs).Ensure alignment with legal financial and operational standards.Monitor compliance with SLAs KPIs and contractual obligations.Collaborate with legal and procurement teams to ensure enforceable and favorable contract terms.IT Financial & Risk ManagementTrack vendor spend and ensure alignment with IT budgets and forecasts.Identify and manage vendor-related risks including cybersecurity data privacy and operational continuity.Support audits and compliance initiatives related to vendor engagements.Change and Issue ManagementLog and track vendor-related issues escalations and change requests.Coordinate resolution of service disruptions or contract disputes.Document change control approvals for IT services or infrastructure.Stakeholder CommunicationSchedule and document vendor meetings demos and onboarding sessions.Communicate vendor updates risks and contract changes to stakeholders.Required Experience:Manager Key Skills Presentation Skills,Purchasing,Procurement,Vendor Management,Process Improvement,Pricing,Project Management,Relationship Management,Contract Management,Contract Negotiation,negotiation,Contracts Employment Type : Full Time Experience: years Vacancy: 1