Jr. Revenue Training Specialist (Hybrid) at KnowBe4

About KnowBe4Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4 our AI-driven Human Risk Management platform empowers over 70000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius were not just providing security awareness training - were redefining what it means to be a trusted security partner in an increasingly complex threat landscape.Our team values radical transparency extreme ownership and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings there is always something exciting happening at KnowBe4.The Jr. Revenue Training Specialist supports the facilitation of apprenticeship training initiatives for sales customer success and revenue-generating teams. This role assists with the development and delivery of skill-building programs helps conduct assessments and ensures compliance with KnowBe4 policies and procedures. Collaborating with cross-functional teams the Jr. Specialist contributes to aligning training efforts with business objectives and fostering a culture of continuous learning. This position provides foundational experience in developing skilled revenue generators and supports organizational growth.Responsibilities:Support the facilitation of sales development initiatives contributing to the training of a high-performing salesforce within the apprenticeship program.Help conduct skills-based assessments and participate in role-plays and practical exercises to aid in evaluating trainees knowledge and identifying skill gaps.Assist in monitoring performance metrics and statistics for revenue trainees providing insights for improvement and helping implement corrective training interventions.Ensure adherence to KnowBe4 policies and procedures during training sessions and assist in coaching efforts to enhance data accuracy and customer handling.Collaborate with various teams to support alignment between training programs and organizational goals policies and procedures.Offer basic feedback regarding trainee performance and potential working under the guidance of more senior team members and collaborating with HR and hiring managers.Utilize learning management systems (LMS) and digital platforms to assist in tracking training delivery and maintaining records of trainee progress.Begin building knowledge of industry trends best practices and emerging technologies in sales and customer success to contribute to the continuous improvement of training offerings.Qualifications:High school diploma or GED is requiredA minimum of 1 year of proven work experience in sales sales management and/or quality control in a sales-related roleExperience with Gmail and Google DocsExperience with MS Office (Word and Excel)Experience with web browsers (Chrome Internet Explorer etc.)Strong verbal and written communicationsExcellent time management and organization skillsExcellent listening skillsAbility to find the root cause of why an employee may be strugglingStrong statistical analysis skillsStrong skills in working with peopleStrong skills in developing plans and drills to help employeesOur Fantastic BenefitsWe offer company-wide bonuses based on monthly sales targets employee referral bonuses adoption assistance tuition reimbursement certification reimbursement and certification completion bonuses - all in a modern high-tech and fun work environment. For more details about our benefits in each office location please visit An applicant assessment and background check may be part of your hiring procedure.Individuals seeking employment at KnowBe4 are considered without prejudice to race color religion national origin age sex marital status ancestry physical or mental disability veteran status gender identity sexual orientation or any other characteristic protected under applicable federal state or local law. If you require reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please visit recruitment agencies please.Required Experience:Junior IC Key Skills ASC 606,Hotel Experience,Hospitality Experience,GAAP,Accounting,Revenue Management,Pricing,Analysis Skills,Salesforce,SOX,ERP Systems,NetSuite Employment Type : Full Time Experience: years Vacancy: 1