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Leidos

Junior Asset Manager at Leidos

Leidos Washington, DC

Job Description

Leidos is hiring a Junior Asset Manager to support the ESA V program. The ESA V program is an IT Services program supporting several federal customers. The program provides a range of IT services including help desk asset management desk side support Windows workstation engineering and maintenance managed print services ITSM Active Directory services and video conferencing among others. Leidos has an opportunity for an individual to serve as part of the Asset Management team supporting our customer from our Downtown Washington DC office.Location: 100% onsite in Washington DC (parking costs not covered)ESA V prides itself in providing high-quality customer support. Part of the asset managements support staffs job is interfacing customers and leaving the customer with his or her problem resolved in a very timely manner. As such the ability to prioritize work based on ticket and customer priority the ability to communicate clearly and effectively are all critical to the success of the individual selected for this position.All work for the team is tracked in a ticketing system. The ticketing system will be utilized to track performance with negotiated service level agreements and to measure the effectiveness of the staff. Staff members are responsible for keeping tickets up to date at all times. The technology in use includes Windows 10 laptops and desktops Microsoft Office tools email using Microsoft Exchange and Outlook and other typical tools. Candidates for these positions should have experience working on and resolving issues with this type of office IT environment.Candidate selected will be subject to a Government Public Trust security investigation and must meet eligibility requirements for access to the customers information. Current clearance is not required but selected individual cannot start the assignment until the required security clearance is granted by the process is currently taking 10 weeks.Primary Responsibilities:Ship and receive all IT assets.Keeping asset management database accurate.Processing Break / Fix returns new seat documentation for end-user computer devices.Backup Data recovery imaging and repair.Creating incidents/service tickets through ServiceNow our ticket management system.Assess issues and diagnose problems.Requirements:High school diploma with 3 years experienceCustomer service-focused attitudePast experience providing IT support in a Windows office environmentExcellent written and verbal communication skillsAbility to obtain a public trust security clearance prior to start dateAbility to maintain public trust security clearanceU.S. CitizenPreferred Qualifications:Use of an ITSM ticketing system (ServiceNow)Past experience with Department of Justice componentsActive Public Trust access with the Department of JusticeIf youre looking for comfort keep scrolling. At Leidos we outthink outbuild and outpace the status quo because the mission demands it. Were not hiring followers. Were recruiting the ones who disrupt provoke and refuse to fail. Step 10 is ancient history. Were already at step 30 and moving faster than anyone else dares.Original Posting:December 8 2025For U.S. Positions: While subject to change based on business needs Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.Pay Range:Pay Range $45500.00 - $82250.00The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other law.Required Experience:Manager Key Skills Asset Management,Digitization,Maintenance Management,ServiceNow,Microsoft Excel,Metadata,Financial Analysis,LIHTC,Property Management,Remedy,Contracts,Taxonomy Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 45500 - 82250

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