Key Account Manager, Shreveport, LA at Braeburn

Reports to: Regional DirectorLocation: Shreveport LACompany Overview:Braeburn is dedicated to delivering solutions for people living with the serious consequences of opioid use disorder. At Braeburn we challenge the status quo and champion transformation of the management of opioid use disorder (OUD) by partnering with the community to create a world where every person with OUD gets the best possible care and opportunity to reach their full potential. Our shared commitment to innovation on behalf of patients enables us to help people with OUD begin and sustain recovery.At Braeburn there are opportunities to contribute to our purpose every day. We value authenticity and strive to amplify all voices. Our culture empowers everyone to be successful and unleashes our full potential.Position Summary:The Key Account Manager will help Braeburn accomplish its purpose by educating Healthcare Professionals (HCPs) about Braeburns products and related access resources. This role will help to ensure HCPs are fully informed about the clinical aspects of the product as well as how to obtain the product when making an independent treatment decision for their patients.Specifically the Key Account Manager will meet their overall sales objectives by delivering clinical product-related information and providing access related information in line with Company policies to appropriate HCPs. The role will require the ability to deliver sales objectives as well as effectively educate on product acquisition related payer policy and reimbursement information.The skills required for a Key Account Manager are Accountability Adaptability Business Acumen/Planning Judgement and Collaboration Problem Solving Account Management Sense of Urgency Decision Making and Integrity. Individual must possess experience within a complex distribution model including Specialty Pharmacy Buy & Bill and direct distribution.The Key Account Manager must conduct all work activities in accordance with Braeburn policies and code of conduct.Specific Duties: Achieve planned Braeburn goals and patient access to product objectives and other expected performance measures for assigned geographyDemonstrate mastery of sales competencies:Business Acumen Review analyze and interpret reports / facts and data to plan and execute territory activities that ensure quarterly and annual objectives are met. Develop a deep understanding of assigned territory including delivery of care major payers and regulatory environment. Understand industry trends and emerging competition as well as reimbursement patterns and potential implications to patient delivery. Understand state law and policies to execute tactics within a local geographyScientific Knowledge Mastery of disease state and product information communicated in a compliant manner consistent with the FDA-approved product labeling and REMS programCustomer Engagement Engage with account personnel to prepare for sales call uncover needs and opportunities communicate approved solutions address customer concerns gain advance/commitment post call analysis/next stepsUsing internally approved materials provide information to help inform physicians and office personnel about access related information for Braeburns productsEffectively manage and support accounts which includes ensuring product access and resolving/triage reimbursement issues in a manner that complies with Braeburn policies processes and procedures to optimize customer and patient experienceCollaborate effectively with all Braeburn cross-functional partnersDevelop ongoing dialogue with customers to effectively anticipate and adapt to customers needs as well as evolving market challenges and opportunitiesExercise sound judgment and ensure integrity and compliance with all Braeburn policies and Braeburn Code of ConductExercise fiscal control of operational expensesSkills: Drive for results/strong sense of accountability and ownershipStrong work ethic and commitment to excellenceAbility to build strong relationships and effectively inform HCPs about Braeburns productsStrong attention to detail and follow-throughAbility to solve problemsProven expertise in informing healthcare provider offices surrounding coding billing and submissions in range of payer environmentsStrong Emotional IntelligenceDocumented team-oriented collaboration skillsStrong ethical behavior and commitment to complianceDemonstrated passion and empathy for improving Addiction/Mental Health patient careAbility to thrive in a dynamic accountable start-up environmentEducation/Experience: Bachelors degree (BS/BA) required. Advanced business degree a plus7 years of pharmaceutical experience with at least 3 years of sales and/or field market access experience in biotech/specialty pharmaceutical/device industriesProven sales or field market access performance as evidenced by market performance reports and recognition awards in Specialty Pharmacy marketsIn-depth understanding of reimbursement/insurance coverage for physician-administered treatmentsProven product launch experience in a highly complicated and competitive environmentExperience selling specialty products in-particular physician-administered products such as implantable or injectable medication technologies in a healthcare settingAbility to work autonomously to find new business opportunitiesValid drivers license and in good standingExperience in a start-up environment a plusWillingness to travel both regionally and nationally. Some territories may require overnight travel up to 50-70%.Braeburn is committed to ensuring equal employment opportunity for all qualified applicants regardless of race color religion sex sexual orientation gender identity national origin military/veteran status age disability or any other category/characteristic protected by law (collectively Protected Categories). In fact we encourage all underrepresented backgrounds to apply for any open job positions with the company.Braeburn Job Scam WarningAt Braeburn we prioritize the security of your personal information. Be aware of individuals falsely presenting themselves as Braeburn employees or representatives to gain access to your personal information or money through fictitious job offers.Braeburn will never ask for financial information or payment during the job application process. This includes but it is not limited to requests for bank account details social security numbers credit card numbers or any form of payment for application fees equipment or software. Any claims that you will be reimbursed for such expenses are fraudulent.We also will not ask you to download third-party applications for communication regarding job opportunities. Be cautious of offers from unofficial email addresses (e.g. Yahoo Gmail Hotmail) or those with misspelled variations of official Braeburn email addresses.To ensure you are communicating about a legitimate job opportunity check that the job is posted on Braeburns official career website. If you suspect you have been contacted about a fraudulent position please contact Braeburn directly through our official channels at.Braeburn is not liable for losses resulting from job recruiting scams. If you believe you are a victim of fraud contact the FBI through the Internet Crime Complaint Center athttps:// your local authorities.Braeburn does not accept unsolicited assistance from search firms for employment opportunities. Resumes submitted without a valid written search agreement will be considered Braeburns sole property and no fee will be paid.Required Experience:Manager Key Skills IT Hardware,Ado,Agriculture,Market Research,Art And Craft Employment Type : Full Time Experience: years Vacancy: 1