Key Accounts Manager at Veterinary Staffing Solutions dba IndeVets

OverviewIndeVets is on a mission to make veterinary medicine better. We partner with animal hospitals to provide them with a flexible highly skilled team of veterinariansour IndeVetswho deliver consistent high-quality care. At the same time we give our doctors the support stability and work-life balance they need to thrive. The result: happier doctors healthier hospitals and better medicine. The Key Accounts Manager ensures the smooth operational execution ofIndeVets Preferred Partnership programs with corporate veterinary groups. Thismid-level individual contributorroleis responsible forcoordinating partner needs at the national regional and local levels organizing cross-functional workstreams ensuringtimelyfollow-through and building strong working relationships with regional leaders inside each partner organization.The role requiresoperational excellenceclear communicationproject management discipline andleadership through influence. It is intentionally designed as adevelopmental path intopeopleleadership.ResponsibilitiesOperational Partner CoordinationServe as the operational liaison for 23 corporate veterinary groups.Translate national and regionalpartnerneeds into clear internal action plans.Coordinate requests such as lists of hospitals needing relief support ensuring internal teams understand what is needed and when.Track and manage all partner tasks deadlines deliverables and follow-through.Regional Relationship BuildingBuild andmaintainstrong working relationships with regional leaders within assigned partner groups.Conduct structured check-ins to understand local challenges staffing needs and operational hurdles.Surface insights that help the HST team prioritize shift posting and demand creation activities.Project Management & ExecutionOrganize and manage multi-step workflows:IdentifyneedsDeterminefeasibility (through Scheduling Recruiting HST)Track progressCommunicate updatesMaintain clear project plans timelines and documentation for each partner.Develop repeatable systems templates and processes that streamline partner onboarding and management.Cross-Functional CollaborationPartner closely with:Scheduling primary execution partner for shift fulfillmentHST to generate shift posting and demand in targeted geographiesRecruiting toidentifymarkets where vet supply is constrainedClinical for clinical escalationsMarketing for partner-specific communication supportEnsure all teams are aligned through cleartimelycommunication.Data Reporting and InsightsPull and interpret partner performance metrics (shift growth shift fill rates AIV availability).Identifyopportunities for increased usage and unmet demand.Assistin preparing Quarterly Business Review materialsdata pulls insights recommendations.Provide concise internal summaries on partner health risks and emerging trends.Escalation CoordinationServe as thepointperson for organizing resolution of partner issues.Bring the right stakeholders together and ensure follow-through until resolved.Document recurring issues and recommend process improvements.Growth Support & Partner ScalabilityIdentifynew opportunities within existing partners (new hospitals new regions unmet needs).Supportonboarding ofnew corporate partners byleveraginglearnings best practices and repeatable playbooks.Provide feedback on partner trends that informIndeVets broader corporate accounts strategy.QualificationsExperience & Requirements35 years of experience in account coordination operations client success or sales-adjacent roles.Veterinary animal health or healthcare staffing industry experience.Proven experience coordinating multi-step workflows across teams.Strong project management skills (formal PM experiencea plus).Experience with CRM tools (Salesforce preferred).Excellent written and verbal communication skills.Able to travelapproximately 2030% oftimefor partner meetings and regional visits.BenefitsDid we mention we have competitive pay and great benefits Specifically:Medical Insurance with a monthly Company contributionLow-Cost Dental and Vision InsuranceCompany-Paid Short-Term Disability InsuranceLow-Cost Long-Term Disability InsuranceCompany-Paid Life and Accidental Death & Dismemberment (AD&D) InsuranceVoluntary Employee Spouse and Dependent Life InsuranceCompany-Paid Employee Assistance Program (EAP)Paid Parental LeaveGenerous Paid-Time Off401(k) and Roth 401(k) contribution with 100% employer match up to the first 4% with no vesting periodAbout Us Our HQ may be in Philadelphia but we provide flexibility to work from your home office!Doctor-driven and vet-led since day one IndeVets was founded in 2017 to bring balance fulfillment and joy to veterinary an industry burdened by extreme burnout weve created new ways to work so veterinarians can achieve professional success without personal compromise. We empower vets with the freedom to build their own schedules choosing when where and how they work at thousands of partner hospitals nationwide. Our associate vets receive deep-seated support and select roles tailored to their evolving needs. We are redefining the industry by growing the businesses of our partner hospitals with the best vets who are once again fueled by passion for vet med. Officially certified as a Great Place to Work.For more information visit or follow us on LinkedIn Instagram and Facebook.IndeVets is an Equal Employment Opportunity Employer. Applicants are considered for positions without discrimination on the basis of race religion sex national origin citizenship age disability or any other consideration made unlawful by application federal state or local laws.If you need a reasonable accommodation due to a disability during the application process please contact .A background check may be required for this position. We are committed to providing equal employment opportunities and criminal history will only be considered where relevant to the job.Join our IndeVets HQ Talent Community to keep up to date on career opportunities!Please be aware that the only legitimate form of email correspondence and recruiting comes from an @ email address or from an IndeVets ICIMS account.If you suspect you have received fraudulent communication from someone impersonating an IndeVets employee please contactimmediately.Required Experience:Manager Key Skills IT Hardware,Ado,Agriculture,Market Research,Art And Craft Employment Type : Full-Time Department / Functional Area: Business Development Experience: years Vacancy: 1