L&I DOSH Standards, Technical, and Lab Services Operations Manager – Internal only at State of Washington

DescriptionOur Mission:Keep Washington Safe and Working!Our Values: Customer Focus One L&I Respect Diversity Equity and Inclusion Learning and Growth Reliability***NOTE: This opportunity is only available to current L&I employees.***The Target Pay Range typically considered for this position is $93408 - $130320 annually. The Full Pay Range for this WMS Band is $71004 - $130320 annually. Compensation decisions are determined using factors such as job-related skills experience and education or training. We will consider your individual qualifications should we make you an offer of employment.Are you a strategic leader who thrives at the intersection of public safety regulatory compliance and operational excellenceDo you have a passion for improving systems elevating customer service and leading programs that directly protect millions of workers across Washington StateL&Is Division of Occupational Safety and Health (DOSH)administers the Washington Industrial Safety and Health Act (WISHA) law by developing and enforcing rules that protect workers from hazardous job conditions.DOSH is seeking a Standards Technical & Laboratory Services Operations Manager a dynamic and highly influential WMS leader responsible for statewide oversight of eight critical occupational and public safety certification and licensing programs including:Asbestos Worker & Contractor CertificationHigh Hazard Facility Training & CertificationFire-Resistant Materials Applicator CertificationConstruction & Maritime Crane CertificationExplosives LicensingFIIRE (Firefighter Injury & Illness Reduction Effort) InitiativeSafety Requirements for Charter BoatsAdult Entertainment Safety StandardsThis position is central to ensuring Washingtons employers and workers have the training certifications and protections necessary to work safely every day. You will lead a high-impact team collaborate with statewide stakeholders partner with fire departments and industry leaders and manage programs that directly support Washingtons 200000 employers and 2.6 million workers.If you are energized by meaningful work with statewide impact enjoy leading teams through innovation and change and excel at turning complex programs into smooth customer-focused operations this is your next career step.For this position telework is permitted full time with the requirement to report to the office for addition this position will require travel to a variety of events to meet with external parties throughout the state. The assigned duty station for this position is Tumwater WA.Why Join UsAs a member of the DOSH leadership team you will:Shape statewide occupational safety certification policyDirect programs that directly influence worker safety outcomesDrive continuous improvement across regulatory and IT-supported systemsLead dedicated professionals committed to L&Is missionProtect workers and communities while strengthening public trustWork in a collaborative supportive forward-thinking environmentYour leadership will ensure that Washington continues to be a national model for workplace safety and regulatory excellence.Learn more about DOSH here: 50 Years of DOSHDutiesSome of what youll do:As the STLS Operations Manager you will provide strategic leadership and high-level oversight to ensure all DOSH certification licensing and grant programs operate with integrity efficiency and full regulatory compliance. Your work will include:Program Leadership & Strategic OversightManage and improve statewide certification and licensing programs that ensure safe workplaces across diverse industries.Lead program planning performance monitoring workload evaluation and team development.Promote best practices and adapt operations to meet emerging industries and community needs.Serve as a trusted representative to fire departments industry leaders labor groups and other stakeholders.Regulatory & Policy StewardshipEnsure consistent accurate and compliant application of occupational safety and health rules and statutes.Oversee programs governed by WACs and RCWs related to asbestos high hazard facilities explosives crane operations and more.Provide expert recommendations for DOSH leadership including the Assistant Director and Department Director.Operational Excellence & System ImprovementRefine processes to enhance customer service system usability and program consistency statewide.Translate operational needs into IT system enhancements through user stories and system improvement planning.Lead continuous improvement initiatives that drive efficiency accountability and high-quality service delivery.Financial & Resource ManagementOversee budgets ensuring programs remain within allotments and that financial resources align with program goals.Determine staffing needs manage hiring and development and support a culture of excellence.And much more!Who Were Looking ForA collaborative visionary leader who is:Skilled at managing complex regulatory programsComfortable making strategic decisions with statewide impactAdept at leading and developing diverse teamsAble to build strong stakeholder relationshipsPassionate about improving systems and advancing safetyExcited by work that has a direct impact on public safety and worker well-beingQualificationsREQUIRED:You qualify with one of the following:Option 1Bachelors degree in Business/Public Administration or related field2 years of progressively responsible experience in:Regulatory certification or workplace safety programsProgram or operations managementSupporting or enhancing IT platforms (including user story development)2 years of supervisory or team-lead experienceOption 26 years of experience in regulatory certification safety programs or operations management2 years of supervisory or team-lead experienceStrong proficiency with licensing/certification IT platforms and process improvementAlso RequiredStrong knowledge of occupational safety and health regulationsDemonstrated ability to develop implement and improve processesExcellent communication and leadership skillsDESIRED:Masters degree (MBA MPA Info Systems or related field)5 years working with DOSH certification systems or similar platformsProven success leading change and driving system enhancementsExperience managing enterprise-level process improvement effortsAdvanced knowledge of federal/state occupational safety & health regulationsDemonstrated ability to influence policy and advise senior leadershipReady to Lead Programs That Make a DifferenceJoin a mission-driven team dedicated to protecting Washingtons workers and communities. Your leadership will shape safety outcomes statewide and support L&Is commitment to Keep Washington Safe and Working.Apply today and bring your passion expertise and vision to one of the most impactful leadership roles in DOSH!!See all of our current L&I DOSH position openings here:Current L&I DOSH open positionsSupplemental InformationThings You Need To Know State employees who meet the qualifications will become eligible for a generous retirement package at the end of the employees career. Click on the Benefits tab to learn more.At L&I your voice addition L&I is a diverse state agency dedicated to the safety and health and security of Washingtons 3.3 million workers. Take a look at thisbrief video and learn more about why L&I is an employer of choice.Application processWe will contact the top candidates directly to interview for this position. Because we base the selection on information provided by you it is in your best interest to identify the knowledge skills and abilities that address the mandatory and desirable qualifications described in the announcement.Please include the following documents with your application:Acover letterdescribing specific qualifications.A currentresumedetailing applicable experience and education.A list of at least three professional references with current telephone numbers.Background Check Notice:Prior to a placement in this position a background check including criminal history record will be conducted. Information from your background check will not necessarily preclude employment but will be considered in determining your eligibility to perform the requirements of the position. Other informationFor positions requiring travel you must have a valid unrestricted drivers license and have insurance if driving a privately owned vehicle on state business.Candidates who are offered a job with L&I must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.The Department of Labor & Industries complies with the employment eligibility verification requirements of the federal employment eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.Please note: L&I may use this announcement to fill multiple permanent and/or non-permanent positions.Did You KnowWashington isAmericas Top State to live play and work according to U.S. News (2021). Join the L&I team and enjoy all the Evergreen State has to offer.In addition to offering a positive balance between life and work L&I provides one of the most competitive benefits packages in the also believe your voice matters. We value our employees and their work-life balance by encouraging flexible schedules.L&I is a diverse state agency dedicated to the safety and health and security of Washingtons 3 million workers.Veterans PreferenceApplicants wishing to claim Veterans Preference should attach to their application a copy of their DD-214 (Member 4 copy) NGB 22 or signed verification of service letter from the United States Department of Veterans Affairs. Please blackout any personally identifiable data such as Social Security numbers. For further information contact L&Is.Diversity Equity and Inclusion EmployerL&I employees come from all walks of life. We strive to hire great people from a wide variety of backgrounds. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status.We believe in the importance of recognizing the value each of us contributes to the success of the agency mission. Having a diverse workforce is this agencys greatest resource of strength and knowledge. It is through the combination of talents and abilities that we can pursue finding effective measures to provide the best customer service.We are committed to building a diverse and inclusive workplace for everyone and we strongly mean everyone.The State of Washington is an equal opportunity employer. Persons with a disability who need accommodation in the application process or testing process or those needing this announcement in an alternative format may call . TTY users should first call 711 to access the Washington Relay Service.You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.For more InformationIf you have any questions regarding this job posting program or the agency please contact the recruiterLori Hensin (she/her/hers) at.Required Experience:Manager Key Skills Catering,Apache Commons,Architectural Design,Human Resources Administration,Accident Investigation Employment Type : Intern Experience: years Vacancy: 1 Yearly Salary Salary: 93408 - 130320