L2 Support Engineer at Infosys

Job DescriptionInfosys is seeking aL2 support Engineer tosupport a managed services engagement focused on enterprise application development and infrastructure this role you will be responsible for driving enhancements and automation of manual workflows contributing to the development and customization of a case management solution built on a low-code platform and supporting incident management activities. You will collaborate with cross-functional teams to deliver scalable reliable solutions across diverse technology stacks. This position also plays a key role in legacy modernization efforts and the integration of emerging digital technologies.RequiredQualifications:Bachelors degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.Candidate must be located within the commuting distance ofSt Louis MOor be willing to relocate to any of thislocation.Candidates authorized to work for any employer in the United Stateswithout employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this timeAt least 1yearof experience with Information Technology.Hardware infrastructure experience and proven years of experience in Cloud-Based (PCF / AWS)LinuxMainframeExperience with Database solutionsPostgresDB2OracleStrong experience in Log Monitoring and Analysis -SplunkDynatraceOn Perm PCFPublic AWSother tools include and are not limited toRemedyJira / ALM (Rally)PreferredQualifications:Strong reporting and analysis skills are an additional bonus. Having someone cares about the data quality and integrity of the data is critical to ensuring that we have the data points to return to to reflect and improveAbility to build a collaborative culture and who can effectively document and look to automate or improve the triage process are preferred.The individual who can come in and be curious to figure things out ask questions to learn offer suggestions to improve the processAbility to work in teams in a diverse multi-stakeholder environment comprising of Business and Technology teams thrive in a culture that values continuous learning innovation and diversity.Experience and desire towork in a global delivery environment collaborate with global teams to deliver excellence and foster a high-performance environmentThe job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone email or face to face. Travel may be required as per the job requirements.About UsInfosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.EEOInfosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Key Skills Ruby,Mac Os,Computer Networking,Windows,TCP,Customer Support,Linux,Shell Scripting,VPN,Dns,Technical Support,Troubleshooting Employment Type : Full Time Experience: years Vacancy: 1