Lab Manager of Embryology & Andrology at Northwestern Memorial Healthcare

The Lab Manager Embryology and Andrology reflects the mission vision and values of Northwestern Medical Group and adheres to the organizations Code of Ethics and Corporate Compliance Program and complies with all relevant policies procedures guidelines and all other regulatory and accreditation standards.The Lab Manager is responsible for all aspects of the daily operations of the embryology and andrology laboratories across various clinics and regions within Fertility and Reproductive Medicine. The main responsibilities of this position include oversight of lab staffing pertinent patient customer service issues and technical procedural execution. Duties include the performance and technical supervision of all aspects of procedures in the In Vitro Fertilization (IVF) laboratory including media preparation oocyte collection and classification semen preparation and insemination fertilization determination embryo culture embryo transfer embryo oocyte and ovarian tissue cryopreservation. Micromanipulation techniques include ICSI Assisted Hatching and PGD Embryo Biopsy. Andrology procedures include performance of semen analyses preparation of semen for intrauterine insemination cryopreservation of semen and testicular tissue maintain donor sperm inventories and records maintain CAP JCAHO CLIA and OSHA compliance.RESPONSIBILITIES:Main Responsibilities: This position is responsible for the following:Supervision and training of all embryology and andrology personnelEstablishing and Implementing all new procedures and techniques in the embryology and andrology laboratoriesConducting and overseeing internal competency testing and external proficiency testing of staffMaintaining patient records and results for all procedures performed in embryology and andrology laboratoriesOverseeing all data reporting internally and externally to the national SART registryManaging all equipment acquisition equipment maintenance and laboratory suppliesManaging and responding to all critical equipment alarm response 24/7 365 days/yearOverseeing laboratory patient electronic medical record resulting and billing for the embryology and andrology labs.Core Skills: Operations Performance Practice Attracts develops and retains exceptional service providers and provides those individuals with an environment that fosters excellence through continuous learningCollaborates with Human Resources and leadership to ensure appropriate staffingAdvances innovative retention strategies for staffFacilitates and is responsible for the employee engagement process for departmentCollaboratively manages the corrective action process when appropriateFacilitates the annual performance review processEnsures application of staffing toolsFacilitates on-boarding and training of new staffManages people and resources in various laboratory sites to ensure safe and efficient patient care operationsAssumes 24 hour accountability for quality of patient care human resources and overall function.In conjunction with the Laboratory Director develops section based goals to support divisional and organizational missions and objectives.Ensures that staff exhibit Patients First standards.Facilitates a multi-disciplinary and collaborative approach to patient care and interdepartmental problem solving/service delivery.Develops and maintains relationships with all customers suppliers and vendors.Assures that service standards are developed implemented and evaluated.Creates an environment of high morale and motivated professionals.Ensures that the environment is clean and attractive safe and free from hazards for patients staff and visitors.Assumes delegated management responsibilities in the absence of the Director.Monitors and manages staff in alignment with productivity standards.Facilitates planned growth in new program areas.Establishes implements and monitors the departments capital and operating budget to achieve defined targets Creates annual operating budget and is accountable for monthly financial performanceCreates and implements new and replacement capital requests and departmental projectsPartners with leadership to advance improvement initiatives and opportunitiesLeads the development and implementation of approaches to attain maximum quality and efficiency of service provisionSupports continuous quality improvement initiativesMonitors and reports on departmental regulatory complianceMonitors and reports upon departmental productivity (statistics) and works with the management team to strategize means to maximize output. Develops tools/metrics necessary to adequately assess departmental performanceIncorporates results of compliance audits in the improvement of services and enhancement of patient careQuality of Care and Service ManagementDevelops and maintains a quality management system which allows for consistent evaluation and improvement of services and products in relation to physician and patient care requirements. Documents all significant activities and takes corrective action as necessary.Designs and implements clinical protocols and quality improvementsDevelops systems for improvement of the divisions services provided in relation to physician and patient care requirements.Ensures quality metrics are achievedInvolved in patient care issue follow-upIncorporates results of QM audits in the improvement of services and enhancement of patient careBasic Core SkillsCustomer FocusClearly identifies the internal and external customer(s) for Fertility and Reproductive Medicine and their respective requirements/expectations.Actively participates in department rounding with internal and external customers to identify and implement solutions and/or interventions as appropriate.Creative LeadershipTranslates organizational vision into division vision that engages staff in contributing to and achieving that vision.Coaching and DevelopmentProvides daily just-in-time feedback to improve performance and self-esteem of staff.Tracks coaching discussions and actual performance of associates to ensure accountability.Seeks ways to match staff members talents and career interests with organizational opportunities.Continuous LearningContinually examines ways to improve relationships with customers suppliers community etc.Seeks and is open to new ideas from a wide range of sources; encourages others to share knowledge and best practices.Qualifications : Required:Bachelor of Science in Medical Technology Biology or ChemistryAt least 5 years experience in a CAP accredited laboratoryAt least 5 years experience supervising high complexity testing and procedures in a reproductive laboratoryDemonstrates personal alignment with Northwestern Medicines core values of integrity excellence patients first and teamwork.Demonstrates effective communication and interpersonal skills.Demonstrates the ability to plan organize and direct the activities of others.Preferred: Masters degree in Biology or Reproductive PhysiologyBoard Certification as an Embryology Laboratory Director American Board of BioanalysisBoard Certification as a Technical Supervisor in the disciplines of Embryology and Andrology American Board of BioanalysisAdditional Information : Northwestern Medicine is an equal opportunity employer (disability VETS) and does not discriminate in hiring or employment on the basis of age sex race color religion national origin gender identity veteran status disability sexual orientation or any other protected status.Background CheckNorthwestern Medicine conducts a background check that includes criminal history on newly hired team members and at times internal transfers. If you are offered a position with us you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.  Results are evaluated on a case-by-case basis and we follow all local state and federal laws including the Illinois Health Care Worker Background Check Act.BenefitsWe offer a wide range of benefits that provide employees with tools and resources to improve their physical emotional and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family. Remote Work : NoEmployment Type : Full-time Key Skills Catering,Apache Commons,Architectural Design,Human Resources Administration,Accident Investigation Experience: years Vacancy: 1