Link copied to clipboard!
Back to Jobs
Lab Registration Rep at Sonora Quest Laboratories
Sonora Quest Laboratories
Greeley, CO
Healthcare
Posted 13 hours ago
JOB DESCRIPTION
Primary City/State:
Greeley, Colorado
Department Name:
Procurement-NCMC
Work Shift:
Day
Job Category:
Lab
POSITION SUMMARY
This position performs registration and ensures information is accurately entered into the laboratory systems to support effective specimen processing, billing and result distribution. Contributes to the effective operation of clerical and customer support functions within the laboratory by verifying patient information ensuring accurate and timely delivery of results and responding to customer inquiries and requests. Requires knowledge of both registration functions and systems as well as basic knowledge of laboratory testing.
Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.
CORE FUNCTIONS
1. Enters and successfully completes the full registration process, double checks, requisition labeling and scanning. Order follow-up and basic office functions including but not limited to printing labels and maintaining office equipment. Performs additional duties that may include monitoring pending logs, completing critical call verification, resulting and distribution of send-out tests.
2. Focuses on quality by ensuring that all work performed is accurate and complete. Maintains familiarity with departmental procedures. Meets or exceeds department quality performance metrics on all work performed. Reviews quick registrations of others when applicable and verifies patient demographics. Ensures that all reports are accurately scanned into applicable EMR. Performs receptionist and clerical duties as necessary to support operational needs of laboratory departments.
3. Participates in departmental financial monitoring and improvement. Supports waste reduction and expense reduction programs. Assists supervisor and manager in monitoring and controlling expenses throughout the year. May also be assist with new hire training under the direction of the management.
4. Meets departmental standards for productivity as currently defined. Demonstrates a high level of customer service by answering, routing and documenting incoming calls, faxes and emails in an accurate and timely manner. Ensures that pertinent information is shared with physicians, patients, visitors, coworkers and department management. Prioritizes tasks, works under pressure to meet deadlines and to accommodate a fluctuating workload. Maintains adequate level of office supplies and appropriate requisitions- reorders when necessary.
5. Communicates courteously and professionally with internal and external customers. Interacts with co-workers with an emphasis on teamwork and a focus on customer service.
6. Supports and exhibits behaviors consistent with the Company's Mission, Vision and Values. Follows the guidelines of the Code of Conduct.
KNOWLEDGE, SKILLS AND ABILITIES
MINIMUM QUALIFICATIONS
PREFERRED QUALIFICATIONS
Estimated Pay Range:
$21.83 - $32.74 / hourSonora Quest Laboratories/Laboratory Sciences of Arizona (SQL/LSA) is committed to pay equity and transparency. The posted compensation range is a reasonable estimate that extends from the lowest to the highest pay Sonora Quest Laboratories/Laboratory Sciences of Arizona (SQL/LSA) in good faith believes it might pay for this particular job, based on the circumstances at the time of posting.This range is based on possible base salaries and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills, and geographic location, along with a review of current employees in similar roles to ensure pay equity is achieved and maintained.
Anticipated Closing Window (actual close date may be sooner):
2026-10-27
EEO Statement:
EEO/Disabled/Veterans
Our organization supports a drug-free work environment.
Privacy Policy:
Privacy Policy
Greeley, Colorado
Department Name:
Procurement-NCMC
Work Shift:
Day
Job Category:
Lab
POSITION SUMMARY
This position performs registration and ensures information is accurately entered into the laboratory systems to support effective specimen processing, billing and result distribution. Contributes to the effective operation of clerical and customer support functions within the laboratory by verifying patient information ensuring accurate and timely delivery of results and responding to customer inquiries and requests. Requires knowledge of both registration functions and systems as well as basic knowledge of laboratory testing.
Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.
CORE FUNCTIONS
1. Enters and successfully completes the full registration process, double checks, requisition labeling and scanning. Order follow-up and basic office functions including but not limited to printing labels and maintaining office equipment. Performs additional duties that may include monitoring pending logs, completing critical call verification, resulting and distribution of send-out tests.
2. Focuses on quality by ensuring that all work performed is accurate and complete. Maintains familiarity with departmental procedures. Meets or exceeds department quality performance metrics on all work performed. Reviews quick registrations of others when applicable and verifies patient demographics. Ensures that all reports are accurately scanned into applicable EMR. Performs receptionist and clerical duties as necessary to support operational needs of laboratory departments.
3. Participates in departmental financial monitoring and improvement. Supports waste reduction and expense reduction programs. Assists supervisor and manager in monitoring and controlling expenses throughout the year. May also be assist with new hire training under the direction of the management.
4. Meets departmental standards for productivity as currently defined. Demonstrates a high level of customer service by answering, routing and documenting incoming calls, faxes and emails in an accurate and timely manner. Ensures that pertinent information is shared with physicians, patients, visitors, coworkers and department management. Prioritizes tasks, works under pressure to meet deadlines and to accommodate a fluctuating workload. Maintains adequate level of office supplies and appropriate requisitions- reorders when necessary.
5. Communicates courteously and professionally with internal and external customers. Interacts with co-workers with an emphasis on teamwork and a focus on customer service.
6. Supports and exhibits behaviors consistent with the Company's Mission, Vision and Values. Follows the guidelines of the Code of Conduct.
KNOWLEDGE, SKILLS AND ABILITIES
- Accurate and efficient keyboarding skills
- Ability to work effectively with common office software.
- Must have highly developed interpersonal skills and communications skills, with a strong customer service orientation.
- Ability to build familiarity with medical terminology and an understanding of registration practices.
MINIMUM QUALIFICATIONS
- High school diploma/GED or equivalent working knowledge.
- One (1) year experience in customer service and/or financial transactions.
PREFERRED QUALIFICATIONS
- Previous laboratory registration and/or billing experience.
- Additional related education and/or experience.
Estimated Pay Range:
$21.83 - $32.74 / hourSonora Quest Laboratories/Laboratory Sciences of Arizona (SQL/LSA) is committed to pay equity and transparency. The posted compensation range is a reasonable estimate that extends from the lowest to the highest pay Sonora Quest Laboratories/Laboratory Sciences of Arizona (SQL/LSA) in good faith believes it might pay for this particular job, based on the circumstances at the time of posting.This range is based on possible base salaries and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills, and geographic location, along with a review of current employees in similar roles to ensure pay equity is achieved and maintained.
Anticipated Closing Window (actual close date may be sooner):
2026-10-27
EEO Statement:
EEO/Disabled/Veterans
Our organization supports a drug-free work environment.
Privacy Policy:
Privacy Policy