LCM Lead Care Manager at Star Nursing

Bilingual Housing Navigator / Care Coordinator Santa Cruz & Mariposa Counties Pay Rate: $22.00 $24.00/hr mileage reimbursement Position Type: 12-Month W2 Contract (renewal based on performance project outcomes and health plan continuation) Schedule: 9:00 AM 5:30 PM PST Monday Friday Model: Field-Forward (multiple in-person visits weekly) Residency Requirement: Must currently live in either Santa Cruz County or Mariposa County to qualify Language Requirement: Bilingual Spanish English required Star Nursing Services is hiring Special Projects Housing Navigators/Care Coordinators to support CalAIM Enhanced Care Management (ECM) and Community Supports Housing Services in Santa Cruz and Mariposa counties. This role supports members facing housing instability chronic conditions and complex barriers to care. These positions are high-touch in the field and essential to the delivery of Community Supports Housing Navigation Housing Deposits Housing Tenancy and Sustaining Services (HTSS) and other CalAIM services. What Youll Do Provide direct Housing Navigation for CalAIM members including locating units coordinating applications supporting move-ins and addressing housing barriers Conduct frequent in-person visits including home visits housing site visits and community meetings Deliver Community Supports services including Housing Navigation Housing Deposits Housing Tenancy & Sustaining Services (HTSS) and support with transitions Assist members with documentation applications landlord communication and stabilizing housing Complete assessments support plans and ongoing housing coordination Work closely with Enhanced Care Management (ECM) teams housing authorities shelters and community agencies Support escalations and collaborate with Managed Care Plan (MCP) partners Document all services thoroughly in the EMR and meet all MCP timelines Support audit readiness findings review and corrective action plan tasks Provide culturally responsive bilingual support to Medi-Cal members Important Field Expectations This is a field-forward role requiring frequent in-person engagement: Multiple in-person visits weekly Daily travel throughout Santa Cruz or Mariposa County Remote duties limited to documentation and administrative tasks Required Qualifications Care/Case Management experience required Minimum 1 year experience in housing navigation case management social services public health or CalAIM ECM/CS roles Strong understanding of: CalAIM Community Supports Enhanced Care Management (ECM) Housing Navigation & Tenancy Services County-specific housing resources and social service systems Experience supporting vulnerable populations (behavioral health chronic illness housing instability) Experience with audits CAP tasks documentation standards Bilingual Spanish English required Must reside in Santa Cruz County or Mariposa County Transportation Requirements Unrestricted active California drivers license Valid auto insurance Current vehicle registration Reliable vehicle for county-wide travel Technology Requirements Intermediate experience with: Microsoft SharePoint Microsoft Excel Microsoft Word Microsoft Teams Adobe (PDF editing forms e-sign tools) EMRs for CalAIM documentation Minimum PC Specifications Windows 10 or higher Minimum 8GB RAM (16GB recommended) Intel i5 / AMD Ryzen 5 or higher 256GB SSD or larger Chromebooks not accepted Screenshot of computer specs required during interview Education AA/BA or equivalent experience in case management housing navigation social services public health or related CalAIM functions Why This Role Matters Santa Cruz and Mariposa members face significant housing financial and health barriers. Your work ensures they receive consistent bilingual high-impact support that stabilizes their housing and health outcomes. For additional information on CalAIM please visit: Key Skills Corporate Paralegal,Car Driving,Design Engineering,Electrical Controls,Consultancy Employment Type : Full Time Experience: years Vacancy: 1