Lead Commercial Project Manager at Mingledorff'S Inc

Mingledorffs Inc.and its subsidiaries Holden & Associates and Commercial Controls Group Inc.are always on the lookout for talented individuals to join our team. For over 85 years our success has been driven by our incredible employees and a shared commitment to excellence. Our company culture is grounded in core values: Customer Focused Integrity Teamwork Accountability and Safety.We offer a competitive benefits package for all full-time employees including:Health Dental and Vision insurance plansLife & AD&D insurance (company paid)Short- and long-term disability coverage401(k) retirement plan with company matchPaid time off holidays 16hrs of additional paid time off to perform community service with an eligible 501(c)(3) organizationTuition and education assistanceEmployee Assistance Program (EAP)Pet insuranceAnd much more...Job Purpose:Once a job is sold act as primary contact for external customers on all commercial projects by handling customer relation inquires and issues.Job Duties and Responsibilities:Develop and maintain relationships with customers to maximize communication and expectations and gather project timelinesManage all aspects of shipping for a job:Coordinate ship datesCommunicate to all applicable parties of ship datesProactively alleviate any shipping issues by monitoring factory ship dates and ensuring they align with expected project timelinesManage special shipping instructions by coordinating shipping changesCollaborate with Account Executive to resolve any issues that arise during project. Carry out any tasks needed to eliminate issues.Create and maintain documentation for all projectsManage all aspects of a start up for a job:Coordinate startup with ContractorSchedule startup and send in paperworkGather project information and send IOMs to ContractorAssist customers with warranty issues returns and re-consignmentsProvide product and procedural support to Team Members of the Commercial Project Manager Team. This will center on answering and/or finding answers to product and/or procedural questions any of the team members might have.Run a weekly PM Meeting and go over any issues the team is facing. This will include go over any new information from the factory regarding product lead times and shipping issues.Will assist Team Members with credit/rebills including best practices and procedures.Train Team Members on local ERP and QuoteProProvide input during annual reviews for all Team Members.Maintain regular and punctual attendanceWork cooperatively with othersComply with all company policies and proceduresAll the tasks described in these Job Duties and Responsibilities are the essential functions of this job. If requested reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job absent undue hardship or direct threat.Qualifications:Bachelors Degree in Mechanical Engineering or equivalent field of study preferred3 years experience in the HVAC industry preferred5 years customer service experienceProficient computer skills in MS OfficeExcellent written and verbal communication skills.Travel Requirement:10% travel to branches and other operating companies requiring some overnight stay travel to industry related conferences and training requiring some extended stay Other:This job description is not an exhausted list of all functions that employee may be required to perform and employee may be required to perform additional functions. Company reserves the right to revise the job description at any time. Employment is at-will. Mingledorffs together with its partner companies promotes a drug-free alcohol-free workplace. Applicants being considered for hire must pass a drug test before beginning work. Refusal to submit to testing will result in disqualification of further employment consideration.Mingledorffs is an equal opportunity affirmative action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status.Required Experience:IC Key Skills Forecasting,Hyperion,Cost Management,Construction Estimating,QlikView,Bus Driving,Analysis Skills,HubSpot,Salesforce,Market Research,negotiation,Financial Planning Employment Type : Full-Time Experience: years Vacancy: 1