Lead Coordinator Porter ObGyn & Midwifery at Porter Medical Center

Building Name: Porter - Obstetrics Midwifery and GynecologyLocation Address: 116 Porter Drive Middlebury VermontRegularDepartment: Porter - Womens Health General Surgery & ENTFull TimeStandard Hours: 40Biweekly Scheduled Hours:Shift: Day/EvePrimary Shift: -Weekend Needs: NoneSalary Range: Min $22.38 Mid $27.82 Max $33.26Recruiter: Naomi KpessePorter ObGyn is seeking a highly organized and proactive Lead Coordinator to join our dynamic team. This position plays a critical role in ensuring smooth daily operations for a busy practice that can serve up to100 patients per day across 12 providers. The ideal candidate will provide leadership and oversight for front desk staff processes and procedures ensuring exceptional patient experience and operational efficiency while having a strong focus in process improvement.Key ResponsibilitiesDaily Oversight: Supervise and support front desk team members ensuring adherence to workflows and service standards.Process & Procedure Management: Maintain and improve scheduling check-in/check-out and patient flow processes.Staff Coordination: Assign tasks monitor performance and provide coaching to foster a collaborative and efficient work environment.Problem Solving: Address operational challenges promptly and effectively ensuring minimal disruption to patient care.Communication: Serve as the primary liaison between front desk staff clinical teams and management.Compliance: Ensure adherence to organizational policies privacy regulations and quality standards.JOB DESCRIPTION:The PMG Lead Coordinator is responsible for supervising front desk staff and ensuring all operations align with Porter Medical Centers established policies procedures and regulatory standards.EDUCATION & EXPERIENCE:Minimum one year of education and/or experience in a medical office setting.Skills in oral and written communication negotiation problem resolution and coordination. Knowledge of computer applications and word processing.Knowledge of LSS and Meditech/Epic preferred.QualificationsExperience: Previous ObGyn or womens health experience strongly preferred.Skills:Ability to manage multiple priorities in a fast-paced environment.Strong leadership and interpersonal skills.Excellent organizational and problem-solving abilities.Experience scheduling surgeries and other surgical procedures is preferred.Technical: Familiarity with electronic health records (EHR) and scheduling systems preferred.This is a bargaining union position.Required Experience:IC Key Skills Restaurant Experience,Porter Experience,Customer Service,Buffing,Dealership Experience,Cleaning Experience,Detailing,Manual Transmission Experience,Maintenance,Custodial Experience,Power Tools,Commercial Cleaning Employment Type : Full-Time Experience: years Vacancy: 1