Lead Front Desk Receptionist at Toyota of Clermont

Summary:Under the general direction of the Executive Assistant this position will coordinate available resources to efficiently and effectively provide services to the Receptionist and Sales departments. Assumes shift responsibility for the management and direction of the Sales Administrative department . Delegates authority as appropriate. Must have a professional commitment to growth be creative and innovative and demonstrate competency in interpersonal communication leadership ability and problem solving skills. Must be able to assist customerswith large volume of calls. Successful candidates must have excellent communication skills with a focus on customer satisfaction.Job Responsibilities:Answer multiple phone lines in a courteous and professional mannerGreet customers as they enter the dealershipSupervises a team of Receptionists and maintains/creates schedulingData entryAbility to speak with and handle irate customers in a courteous and professional mannerAbility to problem solvePromotes positive customer service with external and internal departmentsOversee that all aspects of the Receptionist/Sales Administrative department on-site is performed in a diligent manner (staffing scheduling and new hire training)Make recommendations for positive and negative personnel actions for those under his/her direct supervisionAssist with other administrative duties as neededRequirements:Minimum 2-3 years of experience as a ReceptionistStrong verbal and communication skillsKnowledge in MS Office Applications (Word Excel Outlook)Attention to detailFlexible hoursExcellent phone etiquette and customer service skillsComfortable with answering a multi-line systemProfessional appearance a mustFriendly and courtesy dispositionBilingual preferredIn return for your invaluable knowledge skills talent and ambition Toyota of Clermont offers competitive salaries and benefits.Employment is contingent upon successful completion of a background investigation.Toyota of Clermontis proud to be an Equal Opportunity Employer Key Skills Anti Money Laundering,Machinery Maintenance,IT Consultancy,Fiber Optic,Cardiovascular Employment Type : Full-Time Experience: years Vacancy: 1