Lead Intake Coordinator at BrightSpring Health Services

Our CompanyAmeritaOverviewAmerita Inc. is a leading provider in home Infusion therapy. We are looking for a Lead Intake Coordinator to join our Intaketeam as we grow to be one of the top home infusion providers in the country. The Lead Intake Coordinatorwill report to the General Managerand work in our City State Branch.Amerita is an entrepreneurial-founded company and a wholly owned subsidiary of PharMerica. The home infusion market is positioned for rapid growth driven by the aging population increase in chronic diseases robust pipeline of infusible drugs coming to market and an industry shift from hospital delivery settings to lower-cost high-quality alternative providers such as Amerita.As a core member of the Intaketeam you will have primary responsiblity for the timely clearance of new referrals. We will help you achieve your goals through continuous professional development and regular career progression discussions.Schedule:Monday - Friday 8:30am - 5:00pm Competitive Pay Health Dental Vision & Life Insurance Company-Paid Short & Long-Term Disability Flexible Schedules & Paid Time Off Tuition Reimbursement Employee Discount Program & DailyPay 401k Pet InsuranceResponsibilitiesAs a Lead Intake Coordinator you will...Lead team efforts to regularly assess performance to various reimbursement metrics daily weekly and monthly reports.Subject matter expert resource in the region in order to effectively support and train all aspects of admissions/intake position throughout the regions locationsResponsible for taking Infusion Therapy referrals from referral sourcesResponsible for ensuring that all patients meet medical criteria for prescribed servicesAbility to train test and evaluate others in all essential position responsibilities for proficiencyEnsures that all intake forms are complete clear and within Ameritas scope of serviceVerifies insurance obtains authorizations and re-authorizations as required by payors enters patient demographic insurance and authorization information into computer system communicates with other departments regarding status of referrals and notifies patients and families regarding coverage and payment responsibilities prior to dispensing medicationsEnsures that insurance verification is complete and authorization is in place prior to giving the referral to a PharmacistResponsible for obtaining reauthorizations for subsequent deliveriesPerforms monthly eligibility checks on active patientsMaintains confidentiality of patient and proprietary informationPerforms other tasks or special projects as requested by managementQualificationsHigh school diploma or equivalent required; Associates degree or some college coursework strongly preferredFive (5)years of experience in a professional work environment requiredHealthcare experienceKnowledge of health insurance and third party terms and terminology required.Knowledge of insurance verification and pre-certification proceduresExperience working with all payor types including Medicare Medicaid and commercial insurance companies including PBM drug cardsMinimum of two (2) years of experience collecting referral information in the healthcare marketStrong interpersonal and written and verbal communication skillsAbility to meet performance standards and effectively work under pressure in a fast-paced environmentRequires analytical and problem-solving skillsStrong customer service and multi-tasking capabilitiesDemonstrated excellence in customer service to patients healthcare professionals and insurance carriersDemonstrated ability to work as a team member with a customer satisfaction focusAbout our Line of BusinessAmerita an affiliate of BrightSpring Health Services is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service our vision is to combine the administrative efficiencies of a large organization with the flexibility responsiveness and entrepreneurial spirit of a local provider. For more information please visit . Follow us on Facebook LinkedIn and X.Required Experience:IC Key Skills Administrative Skills,Facilities Management,Biotechnology,Creative Production,Design And Estimation,Architecture Employment Type : Full-Time Experience: years Vacancy: 1