Mitigation Lead Tech at Swift Creek Capital, LLC

Job DescriptionJob DescriptionDescription:Leads Production on job sites.Perform as a technician as workflow dictates.Respond to all activities of emergency services work related to assigned program work and tasks assigned by the Project Coordinator, Project Manager, and/or Mitigation Team LeaderParticipates in on-call rotationRequirements:Basic Requirements:High School Diploma or equivalentAbility to multi-task and prioritizeMitigation Technician experience is preferred but not requiredRestoration Documentation experience (Dry Logs, Scope sheets)Capable of communicating and understanding the scope of workDependable transportationSmartphoneAble to climb a ladderAble to lift at least 75 poundsAble to work in confined spacesAble to work around various chemicals without any adverse reaction or sensitivityFollows established safety practices, including the proper use of PPE when requiredBasic technology experience (IE., Computers & Smartphone apps)The desire to operate at a high level with accountability represents an ability to take more responsibility over time.Evaluated On:All work will be performed according to company policies and up to Paul Davis standardsAll work will be performed in accordance with safety regulations to this workCustomers will be treated in a courteous and professional manner. All communication with customers will be informative and courteousEmployees will ALWAYS wear a company uniform in good repair when representing this companyEmployees will behave in a professional and mature manner when representing this company (NO profanity, NO horseplay, etc.)Company equipment and vehicles will be kept neat, clean and smoke free in working order at all timesOverall Duties Include:Responds to and leads emergency losses.Performs Emergency Water Extraction and Drying Services.Leads Emergency Fire/Smoke Services (including deodorization, pack-outs, board-ups, and securing structure).Leads Mold Remediation (including demolition and cleaning).Performs any and all directives from the Project ManagerDaily communication with the Project Manager on the status of the project.Performs daily documentation, including but not limited to photos, notes, scope sheets, and MICA.Ability to start a new loss and relay relevant information to the project manager.Performs on-call rotation.Performs basic truck, equipment, and building maintenance.Ability to provide direction to othersTransfer and act on direction from the Project Coordinator into physical productionWork side-by-side with other Mitigation Technicians to deliver a quality service on timeCommunication with property managers/ownersCollect field-related documentation for emergency services, including work authorizations, COCs, and program documentsManage good use of company supplies and minimize wasteMaintain company equipment to ensure longevityAccountable to the project's success, including completion of the scope of work and job site cleanliness/ presentationHigh Detail Job Accountabilities:Document work is completed through photos, job update notes, and daily logs.Drive the company vehicle in the safest and most respectful manner possibleAlert the Project Coordinator of any vehicle disturbances (Oil changes, check engine light, etc.)Ability to communicate with insurance adjusters and program representatives as neededMaintain the cleanliness of each vehicle used that day by the standards set by Paul DavisRelay homeowner or property manager questions to Mitigation Project Managers and Project Coordinators to follow up withAnswer homeowner/ property manager questions as they ariseDisassemble and safely store all hardware from demolition in designated plastic bags for the reconstruction teamHolds self and others to completion of daily documentationDisassemble and safely store all pieces of demolition that are deemed as salvageableComplete special assignments as requested by the SupervisorParticipates in emergency services when an All-hands-on-deck scenario arises.Participate in ongoing problem-solving and practice continuous improvement of the department and company as a whole.Participate in Paul Davis social events, Goal Setting and Review, All Team Meetings, and as many other opportunities as possible to engage with the rest of the team.Hours:A typical shift for this position is 7:30am 5pm, Monday Friday.However, the Mitigation Technician must be able to contribute to the on-call rotation for weekdays and weekends.IICRC Certifications for the Mitigation Technician:The Mitigation Technician will have the opportunity to obtain the following certifications:Water Restoration TechnicianFire and Smoke TechnicianOther Certifications will be made available as the Mitigation Technician takes on more responsibility.