Lead Patient Access Representative | Family Medicine | 40hrsweek at Sanford Health

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. Were proud to offer many development and advancement opportunities to our nearly 50000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.Work Shift:8 Hours - Day Shifts (United States of America)Scheduled Weekly Hours:40Salary Range: $18.50 - $29.00Union Position: NoDepartment DetailsJoin our fast-paced Bismarck South Clinic working alongside a team of six Patient Access Representatives! Responsibilities will include Lead responsibilities phone coverage checking in patients and rescheduling appointments as necessary. Hours include Monday thru Friday 7:00am to 5:00pm no weekends or holidaysSummaryMust be able to function as a resource for employees internal departments and outside customers. Familiar with all areas of the department and can fill in answer questions and assist in resolving issues within the department.Job DescriptionMust be able to work independently without much supervision and accept accountability for individual tasks. Excels in customer service skills. Assists with new employee orientation and serves as a mentor. May provide oversight of work tasks and adjust staffing to ensure appropriate coverage due to absences or lack of float coverage. Assists with on-going department education and training. May develop training curriculum and materials to ensure that departmental training needs are met. May facilitate change and ensure adoption of new processes. Demonstrates analytical decision-making information gathering presentation project management group facilitation and training skills. May assist in managing productivity and department reports.QualificationsHigh school diploma or equivalent preferred. Associate degree preferred. Two years of One Chart or similar electronic medical records (EMR) experience required. Five years of customer service experience preferred. Previous healthcare experience required. Sanford is an EEO/AA Employer M/F/Disability/Vet.If you are an individual with a disability and would like to request an accommodation for help with your online application please call 1- or send an email to Required Experience:Unclear Seniority Key Skills Apache Tomcat,C++,Administration Support,LNG,Hotel Front Office Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 18 - 29