Learning Management System Associate at InsideHigherEd

Job Title: Learning Management System Associate Location: Tallahassee, FL Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 61700 Department This position is within FSU’s Department of Information Technology Services (ITS) -CampusResponsibilities The position is specifically assigned to the College Computing Services (CCS) unit within the FAMU-FSU College of Engineering (Engineering). CCS is responsible for information technology support for Engineering and its affiliated research centers.This position has a primary focus of supporting the administration of the Canvas LMS and related tools for the College of Engineering, under the direction of the LMS Administrator. Engineering has its own dedicated instance of Canvas, with unique requirements due to the needs of the joint college.Performs basic LMS Course Management functions. Assists in the creation and setup of Engineering courses in the Engineering Canvas instance each semester. Generate and submit the FAMU student list for course evaluations to FSU for each semester. Manages the subaccounts and terms in the Engineering Canvas instance.Provides routine administrative support for the Canvas Engineering instance. Maintains basic knowledge of all LMS tools and features. Works with resources at both FAMU and FSU to address LMS-related issues. Manages the daily operations of the LMS. Generates basic reports using Canvas analytics.Provides basic Engineering Canvas support to students and instructors. Process requests for course development sites. Processes requests for adding/removing users from Canvas courses and organizations.Creates announcements and email communications related to Canvas updates/changes. Handles Teaching Assistant Requests. Maintains LMS documentation.Assists with IT Procurement and E-Waste disposal processes on an as-needed basis. Provides excellent, responsive service to our college customers (faculty, staff, and students) when they contact our office. Assists with special projects and other duties as needed.Performs duties in compliance with ITS policies, guidelines, and processes pertaining to support requests, work orders, project management, change management, and incident management. Appropriately utilizes associated tools in accordance with ITS standards.Qualifications High school diploma or equivalent and four years' experience or a combination of post high school education and experience equal to four years.Preferred Qualifications Solid experience with Microsoft Office, especially Excel; Experience with Canvas LMSHelpful Who is an ideal candidate for this position? A detail-oriented individual who works well independently; Someone with a customer-service mindset.What is a typical day in this position?A typical day varies with the phase of the semester and the specific projects that might be underway in the unit.What can I expect in the first 60-90 days?There will be a fairly in-depth look at certain aspects of Canvas administration and course setup.University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!Learn more about our university and campuses.FSU Total Rewards FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.Veterans' Preference Certain service members and veterans, and the spouses and family members of such service members and veterans, receive preference and priority, and certain service members may be eligible to receive waivers for post secondary educational requirements, in employment by the state and its political subdivisions and are encouraged to apply for the positions being filled. Veterans' Preference applies to University Support Personnel System (USPS) positions only.IMPORTANT: To claim Veterans' Preference, select “yes” to the question on the application questionnaire and upload a DD-214 (or equivalent), the Veterans' Preference Certification form, and other documentation if applicable with your online application before midnight of the position closing date.Click the links for eligibility information and required documentation, or call FSU Human Resources at (850) 644-6034.Considerations This is an USPS (University Support Personnel System) position.This position requires successful completion of a criminal history background check.Equal Employment Opportunity FSU is an Equal Employment Opportunity Employer.