Leasing Specialist at Sail

Description: Leasing SpecialistRelationship-driven, results-focused, and obsessed with creating great resident experiencesAbout SAILSAIL is a high-performance property management company built on two big commitments:Delivering a Legendary Experience to residents, owners, and our teamDriving strong, measurable results at every property we touchWe blend disciplined operations with creative, strategic marketing. We are clear about what success looks like, we track it, and we support our people in achieving it.Our Core Values guide how we show up every day:Giving Our Personal BestIntellectual CuriosityValuing RelationshipsEnthusiasmIf those feel like non-negotiables for you, keep reading. The Role The Leasing Specialist is a key driver of occupancy, revenue, and resident experience across the SAIL portfolio. This role may support leasing at a single community, a group of properties, or rotate based on occupancy needs and business priorities.You are energized by a fast pace, changing priorities, and a mix of in-person, phone, online, and video leasing. You love connecting with people and you are equally comfortable with follow-up, systems, and tracking your numbers. You understand that every lead, every tour, and every interaction matters.This role reports into SAIL's Leasing Manager and will partner closely with Property Managers, Resident Coordinators, and the Marketing team. What You'll Do Drive occupancy and revenueConvert qualified leads to leases, maintaining strong closing ratios across assigned propertiesSupport leasing at multiple communities as needed, shifting focus based on occupancy, exposure, and trafficFollow a consistent sales process from first contact through move-inActively manage your pipeline and calendar to maximize tours and applicationsDeliver a Legendary ExperienceCreate an experience for prospects and residents that is anticipatory, memorable, authentic, and consistentPersonalize each interaction, listening for what matters most to the prospect and tailoring your approachMaintain professional, warm, and clear communication in person, on the phone, via email, text, and videoOwn your follow-up and systemsManage leads quickly and consistently through our CRM and property management softwarePractice strong "speed to lead" response times and structured follow-up touchpointsKeep online listings, availability, pricing, and promotional details accurate and up to dateUse scripts, tools, and resources provided by SAIL while still sounding like a real humanCollaborate and continuously improvePartner with the site teams and corporate leasing leadership to understand priorities, roadblocks, and opportunitiesParticipate in Level 10 and leasing-focused meetings as needed, bringing real issues forward so we can identify, discuss, and solveShare what is working in the field and offer ideas to improve tours, marketing, and the overall leasing experience What Success Looks Like In your first 6-12 months, success looks like:Consistently strong conversion from inquiry to tour, and tour to lease, across assigned propertiesReliable and timely follow-up documented in our systemsPositive feedback from prospects, residents, and site teams about your professionalism and careWillingness to flex between communities, support where the need is highest, and maintain a positive, solutions-focused attitudeClear alignment with SAIL's Core Values and Service StandardsWhy You'll Love Working With SAILA team that values both relationships and resultsClear expectations, real accountability, and support to growExposure to a variety of communities, product types, and marketsA leadership team that is actively building a best-in-class, centralized leasing model and wants your inputIf you are excited by the idea of growing with a company that is serious about performance, service, and people, we'd love to meet you.Apply with your resume and a brief note sharing why leasing and resident experience matter to you. Compensation: $46,000 - $50,000 annual salary + Monthly Leasing Commissions & Quarterly Rock Bonuses Requirements: What You Bring Experience in property management, hospitality, sales, or a highly customer-facing role is a bonus but not necessaryProven ability to hit goals, work a sales process, and manage your time and prioritiesComfort with technology, including CRM tools, property management software, virtual tours, and digital communicationStrong written and verbal communication skillsA calm, steady approach under pressure and the ability to handle a steady volume of inquiries and toursA mindset of "this is my business" regarding your properties, your pipeline, and your resultsThis role requires periodic weekend or evening shifts as needed. Compensation details: 46000PI1c4692db210d-7901