Leave Administration Specialist at UNC-Chapel Hill

Position SummaryThe Leave Administration Specialist provides frontline administrative and operational support to the Leave Administration team. This role is responsible for managing the shared leave email inbox responding to general inquiries and overseeing the intake and triage of leave-related communications forms and documentation. The specialist ensures timely and accurate routing of requests to the appropriate Leave Consultant supports documentation review and approval processes and assists with follow-up tasks to maintain compliance and service quality. Additionally the position contributes to assisting with leave processes auditing leave transactions and supporting various leave-related projects and initiatives. The primary purpose of this position is to provide frontline administrative support to the Leave Administration team by managing communications coordinating leave documentation and facilitating the accurate intake and routing of leave requests. This role ensures that cases are properly tracked assigned and prepared for consultant review while maintaining the integrity of leave records and promoting compliance with university policies. The Leave Administration Specialist plays a key role in supporting operational efficiency service quality and a responsive leave administration process across the university.Required Qualifications Competencies And Experience* Strong attention to detail and ability to manage multiple tasks with accuracy. * Excellent written and verbal communication skills. * Ability to handle sensitive information with discretion and maintain confidentiality. * Customer service orientation with a professional and empathetic approach. * Proficiency in Microsoft Office Suite (Word Excel Outlook Teams). * Ability to work independently and collaboratively in a team environment. * Strong organizational and time management skills.Preferred Qualifications Competencies And Experience* Experience working with leave programs such as FMLA parental leave disability benefits and Voluntary Shared Leave ( VSL ). * Familiarity with HR systems (e.g. PeopleSoft ConnectCarolina or similar platforms). * Knowledge of federal and state leave regulations and university leave policies.Work ScheduleMonday Friday 8AM 5PMRequired Experience:Staff IC Key Skills Sales Experience,Crane,Customer Service,Communication skills,Heavy Equipment Operation,Microsoft Word,Case Management,OSHA,Team Management,Catheterization,Microsoft Outlook Calendar,EHS Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 64000 - 68817