Legal Billing Specialist at Aston Carter

Legal Billing Specialist

This role offers an experienced Legal Billing or Accounting Specialist the opportunity to support a large, international law firm in managing accurate, timely, and compliant client billing. You will handle a wide range of billing and accounting inquiries, maintain precise account records, and ensure matters align with client-specific billing guidelines. The position is fully remote, while still providing exposure to complex legal billing processes and systems within a major law firm environment.

Responsibilities

• Review and resolve accounting and billing inquiries from internal team members and clients in a timely and professional manner.
• Refer complex or escalated billing and accounting issues to the appropriate parties when necessary.
• Review, update, and maintain accurate account and billing information and statuses in the firm's systems.
• Research billing and account information requests and provide thorough, documented follow-up.
• Process internal requests for updates to billing information, including changes to billing arrangements and client instructions.
• Review and enter new business billing intake information accurately and completely as needed.
• Set up new billing matters in accordance with client guidelines and firm policies as required.
• Perform a variety of data changes, including updating addresses, contact information, client groups, insurance information, and billing information.
• Review billing guidelines to ensure matters are set up appropriately with respect to billing rates and financial contractual agreements.
• Support eBilling processes, including preparation and submission of electronic invoices through designated platforms.
• Collaborate with internal stakeholders to ensure accurate invoicing, collections support, and resolution of billing discrepancies.
• Use Excel and other tools to perform data entry, reporting, and analysis related to billing and accounts receivable.

Essential Skills

• At least 2 years of client billing or accounting experience, preferably in a professional services or legal environment.
• Strong accounts receivable and billing collections experience.
• Hands-on experience with legal billing processes and terminology.
• Experience with eBilling systems and electronic invoicing workflows.
• Proficiency in MS Office, including strong Excel skills for data entry, reporting, and analysis.
• Demonstrated experience with invoicing, data entry, accounting, and collections.
• Experience providing billing-focused customer service to internal teams and external clients.
• Familiarity with legal billing software and tools such as Aderant and Chrome River.
• Ability to review and interpret billing guidelines and apply them to matter setup and billing configurations.
• Strong attention to detail and accuracy when updating account, contact, and billing information.
• Effective written and verbal communication skills for handling inquiries and documenting resolutions.
• Ability to manage multiple tasks and deadlines in a fast-paced, high-volume billing environment.

Additional Skills & Qualifications

• High school diploma or equivalent (diploma required).
• Experience working in a large law firm or professional services organization.
• Familiarity with ServiceNow or similar ticketing and request-management systems.
• Comfort working with multiple billing and financial systems simultaneously.
• Strong organizational skills and the ability to prioritize work based on operational needs.
• Proactive approach to problem-solving and continuous improvement in billing processes.

Work Environment

This is a remote position that supports a large, international law firm within the United States. While the role is fully remote, you must be able to commute to a US office if needed for occasional in-person requirements. The initial onboarding period lasts approximately 2 to 3 weeks, with a schedule of 9:30 a.m. to 6:00 p.m. EST, subject to operational needs. After onboarding, the permanent schedule is 12:00 p.m. to 8:30 p.m. EST, providing afternoon and evening coverage. The role relies heavily on technology, including legal billing systems, eBilling platforms, MS Office (especially Excel), Aderant, Chrome River, and ServiceNow. To be successful, you must have a second monitor and a suitable remote workspace that supports focused, detail-oriented work and regular online collaboration with colleagues.

Job Type & Location

This is a Contract position based out of Tampa, FL.

Pay and Benefits

The pay range for this position is $30.00 - $40.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Jul 24, 2026.