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Staffmark Group

Legal Receptionist at Staffmark Group

Staffmark Group Lafayette, LA

Job Description

Staffmark is hiring a Legal Receptionist who excels at creating outstanding first impressions! This role is perfect for someone who's friendly, professional, and highly organized - a true people person who can confidently guide potential clients from initial inquiry to paid consultation.Pay: $17-$19/hourYou'll be the voice and face of the firm, ensuring every client interaction reflects professionalism, compassion, and trust.ResponsibilitiesAnswer incoming calls and emails with professionalism, warmth, and empathyConduct detailed client intakes to identify case type and client needsExplain the firm's consultation process, attorney expertise, and value propositionConvert inquiries into prepaid consultations using proven engagement techniquesManage the attorney's consultation calendar for seamless schedulingCollect payments and provide confirmations or receiptsMaintain accurate records in the firm's CRM and case management systemGreet walk-in clients courteously and professionallyAssist with administrative duties such as mail handling, scanning, and documentationQualificationsPrior experience in a law firm, call center, or sales-based reception role preferredExceptional verbal communication and listening skillsEmpathetic, persuasive, and confident phone presenceComfortable discussing fees and processing paymentsStrong attention to detail and multitasking abilitiesProfessional appearance and demeanorExperience with legal practice management or CRM software is a plusWhy You'll Love This Job:We offer a comprehensive benefits package to support your health, financial goals, and work-life balance. Benefits include medical, dental, and vision insurance; life insurance; short-term disability coverage; and a 401(k) retirement plan. You'll also enjoy weekly pay every Friday, access to employee discount programs, and opportunities to earn referral bonuses.Apply Today! Click "Apply Now" and a Staffmark recruiter will connect with you soon. Let's build something great-together! After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play. About UsAt Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.

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