Lia Auto Group Automotive Service AdvisorDispatcher(s) at The Lia Group

Lia Auto Group is seeking experienced Service Advisor/Dispatcher(s) to join our team.COMPENSATION RANGE: $60K-$85K based on knowledge and productionSIGN ON BONUS: N/AREQUIREMENTS: Must hold a high school diploma or equivalent Excellent customer service skills Basic Computer skills Positive friendly attitude along with a customer service mentality Enjoy working in a fast-paced environment Excellent verbal and written communication skills Must have a clean and valid drivers licenseKEY RESPONSIBILITIES: Oversee flow of Drive Lane. Ensure that customers receive prompt courteous and effective service. Take ownership of the customers experience by communicating all repair information and recommendations from the technician to the customer Provide concierge support for all owner inquiries whether phone or in person to assure a positive customer experience Ensures that the daily inventory of technicians time is consistently sold to service customers. Distribute work between technicians efficiently Write internal work DispatchBENEFITS: Medical Dental and Vision 401K Plan with Employer Match Continued education manufacturer hands-on and web-based training Paid Time Off Paid Weekly An employer funded Life Insurance Plan Discounts on services and parts Employee vehicle purchase plans Company provided uniformsABOUT US:The Lia Auto Group is one of the top 100 automotive groups in the country established in 1977 by Bill Lia Sr. The group consists of 21 dealerships throughout New York Connecticut and Massachusetts offering a variety of manufacturers including Honda Toyota Hyundai Nissan Infiniti Volkswagen and Chrysler Jeep Dodge Ram (CJDR). Lia also provides rental and full-body repair services at the Lia Collision Center in Colonie NY. The Lia Group Companies has since grown to include Vent Fitness Lia Insurance Agency BurgerFi and various commercial properties including Hamilton Square shopping center in Guilderland NY. Our team of over 1500 dedicated staff members have delivered quality products and exceptional consumer experiences for over 40 years. With a long history of success and continuous expansion the Lia Auto Group provides ample opportunity for development and growth to current and future employees. We offer competitive wages generous benefits and a rewarding safety-conscious work environment. We seek those who can help us take our growth and service to the next level.COMMUNITY:We are heavily involved in supporting the communities we live in and work in and look for people to join us in volunteerism and fundraising efforts for many local charities and non-profit organizations. Required Experience:Unclear Seniority Key Skills Sales Experience,Time Management,Order Management System,Customer Service,Dealership Experience,GM Vehicles,Retail Sales,Tire Service,Automotive Repair,OSHA,Service Writing,Automotive Service Employment Type : Advisor Experience: years Vacancy: 1 Monthly Salary Salary: 60000 - 85000