Life Equity Loan Support Specialist at Busey Bank

Position SummaryThe Life Equity Loan Support Specialist is responsible for various tasks performed during Loan Origination and/or Loan Post Closing by providing customer service support to all lending personal. Life Equity Loan Support Specialist takes an active role in all functions of the Life Equity Loan Department.Duties & ResponsibilitiesAssist the Life Equity Loan team through the application and documentation process: send, receive, review, and upload loan documentation.Monitor annual reviews and request values from insurance carriers to submit to Post Closing Review.Answer inbound calls on the LEL main phone line, resolving customer inquiriesMonitor LEL team inbox and provide timely and effective responses to customer needsSubmit assignments to the insurance carrier and monitor receiptAssist in sorting daily mail for the Life Equity Loan teamSend and receive standing ACH and wire formsWork with Life Equity Loan team to ensure the proper hold is placed on the collateralPerform additional LEL support duties as need arisesEducation & ExperienceKnowledge of:Strong oral and written communication skillsAbility to:Maintain visual attention and mental concentration for extended periods of timePerform duties and make decisions under frequent time pressuresTake initiative, be creative, flexible, and can adapt to a changing environmentTake independent action for timely resolution to issues as they ariseEducation and Training:Requires Associate's degree or equivalent experience in related field; Bachelor's Degree preferredRequires 2 or more years of banking experience.Requires knowledge of Microsoft Office.Benefits and CompensationSalary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance.(Base Pay Range: $25.00 - $28.00/hour)Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information.Equal OpportunityBusey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment.Unsolicited ResumesBusey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.