Logistics Coordinator at Expeditors

The role of a Logistics Coordinator is to identify and understand our customers transportation needs.  Your main responsibilities will include receiving booking and scheduling transportation orders to ensure timely and accurate movement of freight and information.  To be successful in this role one must be customer focused should be able to think creatively about problems and overcoming them and should have excellent interpersonal skills while delivering exceptional customer service to our customers.Responsibilities may include any/all of the below: Prepare handle and process documentation- including house and master air waybills commercial documents and customs/regulatory documentsUpdate and/or load shipment information in a timely and accurate manner into our operating systemTimely freight dispatch to avoid disruptions in customers supply chain  Communicate effectively and timely with customers vendors and internal Expeditors network through high volume of email phone instant message and in personReview and monitor reports to understand individual performance impact and opportunities for developmentAccurately execute invoicing based on established customer SOPs rate shells and Tariffs Contribute to maintaining strong vendor relationships- airlines trucking companies and othersMaintain compliance standards at all times- including internal policies and procedures external government regulations and customer requirementsMeet key performance indicators in support of department branch product and company goalsDesire to understand overall department process flow and constantly seek opportunities for improved efficienciesEscalate problems or decisions to Management based on established guidelines and procedures when necessaryQualifications : Minimum Qualifications: High School DiplomaExcellent customer service skills; friendly courteous empathetic and helpfulEffective interpersonal skills including proven abilities to listen comprehend communicate clearly and concisely to obtain positive resultsStrong attention to detail and organizational skills Proven desire to learn and expand knowledge base Sense of urgency around all aspects of customer service Emotional resilience can withstand stressWork effectively and productively with others Proficient computer skills including Microsoft Office products (Outlook Excel Word PowerPoint)Fluent in EnglishDesired Qualifications:Bachelors degree in Business Supply Chain/Logistics or related field is preferred but not required One year of work experience in a customer service related role Additional Information : Expeditors offers excellent benefitsPaid Vacation Holiday Sick Time Health Plan: Medical Prescription Drug Dental and VisionLife and Long Term Disability Insurance 401(k) Retirement Savings Plan (US only)Employee Stock Purchase Plan Training and Personnel Development ProgramPlease note this opportunity does not sponsor work visas and has no relocation assistance.All your information will be kept confidential according to EEO guidelines.Remote Work : NoEmployment Type : Full-time Key Skills Shipping & Receiving,Inventory Control,Data Entry,AS400,Transportation Management Systems,EDI,Microsoft Outlook,Warehouse Experience,Office Experience,Dispatching,Microsoft Excel,Logistics Experience: years Vacancy: 1