Logistics Specialist (Cross Border) [Tempe] at Aston Carter

Logistics Specialist (Cross Border Execution)

Join the Global Mile team within the Cross Border Execution division, supporting all imports of goods and freight coming into the US. In this role, you will manage various processes, including processing repair claims, escalating containers on customs holds, and creating reports for other teams. Communication with carriers occurs through the auditing platform, requiring minimal phone support. Excel proficiency is crucial for success in this role, as it involves extensive use of SUM, average formulas, pivot tables, and V-lookups.

Responsibilities

• Process repair claims and escalate containers on customs holds.
• Create and communicate reports to other teams.
• Utilize different systems to audit Accessorial Claims with precision and efficiency.
• Communicate with carriers through the auditing platform.

Essential Skills

• Proficiency in Microsoft Excel, including pivot tables and V-lookups.
• Strong stakeholder management skills.
• Ability to leverage multiple data sources for informed decision-making.
• Experience in logistics operations and communication with carriers.

Additional Skills & Qualifications

• Experience in logistics operations, claims, or auditing.
• Attention to detail and ability to deliver results.
• Familiarity with automation and AI is a plus.
• Understanding of logistics and transportation concepts.

Work Environment

The team currently works in person from Tuesday to Friday, with Monday being a remote workday. This schedule is subject to change.

Job Type & Location

This is a Contract position based out of Tempe, AZ.

Pay and Benefits

The pay range for this position is $19.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision; Critical Illness, Accident, and Hospital; 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available; Life Insurance (Voluntary Life & AD&D for the employee and dependents); Short and long-term disability; Health Spending Account (HSA); Transportation benefits; Employee Assistance Program; Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Tempe, AZ.

Application Deadline

This position is anticipated to close on Apr 11, 2026.