Loss Mitigation Spec II at TD Bank

Work Location:Jacksonville Florida United States of AmericaHours:40Pay Details:$24.00 - $33.50 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.Line of Business:Personal & Commercial BankingJob Description:The Loss Mitigation Specialist II performs a variety of activities related to reducing potential losses from problem accounts. Specializes in or leads the activities of one or more of the following areas: Loss Mitigation Bankruptcy Probate and Workout.The Loss Mitigation Specialist II is responsible for managing a high volume of manual account work across multiple banking products within the deceased customer process. This role requires a strong understanding of regulatory and compliance obligations ensuring all actions align with internal policies and procedures. Specialists must navigate and reconcile information across numerous systems of record demonstrating exceptional attention to detail and accuracy. The position demands consistency organization and a strong sense of ownership to safeguard the bank through precise and timely handling of sensitive deceased-related tasksDepth & Scope:Area (s) assigned are more complex in sizeMay meet with Customers in person to discuss workout possibilitiesWorks with Customers or agents of Customers to resolve delinquency and avoid default or adverse actionAssists Customers in processing insurance claims and requests for contractual rebatesMay initiate processing and resolution of bankruptcy foreclosure and workout activities for assigned accounts focusing on home-ownership counseling activities and negotiating workout solutions and ensuring prompt resolution of legal mattersCoordinates with attorneys trustees debtors and others to research estates in bankruptcy probate or workout in various states to minimize losses and maximize recoveriesCoordinates subsequent asset sales and other collection and recovery activities to secure maximum payback for Company owned propertyReviews accounts for adherence to department policies as well as state and federal laws and regulations. Corrects any deficiencies with appropriate personnel prior to moving forward in processCompletes necessary account documentation involving inside and outside personnel as needed and recommends accounts to be reviewed for foreclosure repossession charge off and or litigationMay initiate loss mitigation activities after approval of foreclosure. May coordinate auctions and other collection and recovery activities to secure maximum payback for Company owned propertyRecommends negotiated settlements to maximize recovery and minimize losses. Attends property sales and assists in developing and executing bidding strategiesReviews loan files on bankrupt accounts to determine if fraud is involved. Takes appropriate action dealing with attorneys and trustees to challenge bankruptcy if appropriateProcesses and collects insurance claims and refundable contract premiums including primary insurance Gap insurance service contracts and other source of revenue available on assigned accountsAnalyzes Customers financial situation and recommends appropriate forbearance actionRepresents Company at bankruptcy probate and workout hearingsEducation & Experience: 2 year degree or equivalent experience5 years related experience requiredProven knowledge and experience in effective collection regulations techniques and practicesDetailed knowledge of loan agreements and security agreementsProven ability to understand and apply bankruptcy law principles and practice related to real estate transactionsKnowledge of real estate investor and insurer guidelinesKnowledge of foreclosure procedures and legal and regulatory guidelines including mobile homes and agency loans (VA HUD and others)Knowledge of legal regulations relating to real estate resale after foreclosureGood communication skills both verbal and writtenPC skillsBankruptcy Probate and WorkoutDetailed knowledge of bankruptcy law including Chapters 13 and 7 probate and/or workout lawKnowledge of bankruptcy legal procedures including Relief from Stay property abandonment Proofs of Claim conversion of Chapter 13 to 7 and Chapter 13 repayment plansKnowledge of workout techniques including short selling and voluntary surrenderKnowledge of specific regulations in various states in which Company does businessPhysical Requirements:Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%Domestic Travel OccasionalInternational Travel NeverPerforming sedentary work ContinuousPerforming multiple tasks ContinuousOperating standard office equipment - ContinuousResponding quickly to sounds OccasionalSitting ContinuousStanding OccasionalWalking OccasionalMoving safely in confined spaces OccasionalLifting/Carrying (under 25 lbs.) OccasionalLifting/Carrying (over 25 lbs.) NeverSquatting OccasionalBending OccasionalKneeling NeverCrawling NeverClimbing NeverReaching overhead NeverReaching forward OccasionalPushing NeverPulling NeverTwisting NeverConcentrating for long periods of time ContinuousApplying common sense to deal with problems involving standardized situations ContinuousReading writing and comprehending instructions ContinuousAdding subtracting multiplying and dividing ContinuousThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.Who We Are:TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we deliver legendary customer experiences to over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to the Bank those we serve and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers communities and colleagues.TD is deeply committed to being a leader in customer experience that is why we believe that all colleagues no matter where they work are customer facing. As we build our business and deliver on our strategy we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether youve got years of banking experience or are just starting your career in financial services we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs were here to support you towards your goals. As an organization we keep growing and so will you.Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g. eligibility for cash and/or equity incentive awards generally through participation in an incentive plan) and several other key plans such as health and well-being benefits savings and retirement programs paid time off (including Vacation PTO Flex PTO and Holiday PTO) banking benefits and discounts career development and reward and recognition. Learn moreAdditional Information:Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.Colleague Development If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.Training & OnboardingWe will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.Interview Process Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.AccommodationTD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability status as a protected veteran or any other characteristic protected under applicable federal state or local law.If you are an applicant with a disability and need accommodations to complete the application process please email TD Bank US Workplace Accommodations Program at . Include your full name best way to reach you and the accommodation needed to assist you with the applicant process. Key Skills Access,CAD,Jira,Bid Management,Market Intelligence,Analytics Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 24 - 33