Loss Prevention Officer at The Fairmont Hotel

Company DescriptionFairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setting the stage for countless memories.Job DescriptionLoss Prevention Officer:At Fairmont Hotels & Resorts, ensuring the safety and wellbeing of our Colleagues, guests and visitors is an integral part of our operations. As a Security Officer, your attentiveness, efficiency and commitment will ensure your hotel remains a safe, enjoyable workplace and travel destination.Reporting to the Director of Loss Prevention, responsibilities and essential job functions include but are not limited to the following:Consistently offer professional, friendly and engaging serviceEnsure the overall safety and security of the hotel guests, Colleagues and hotel premisesAct as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns and calls for medical assistanceEnsure that any violations to law or hotel policy is investigated and reportedRespond to all emergency situations and provide First Aid and C.P.R. as requiredCorrect and report any fire hazards or health and safety hazardsReport and investigate occurrences of accidents, complaints, criminal activity, and crisis situationsConduct regular floor patrols, cash counts and crowd controlConduct departmental key control audits and maintain key control recordsMaintain computer records of all actions in a Daily Activity ReportFollow all safety policiesOther duties as assignedQualificationsQualifications:Previous experience in a Security role requiredComputer literate in Microsoft Window applications requiredCertification in CPR First Aid requiredUniversity/College degree in a related discipline preferredMust possess a professional presentationStrong interpersonal and problem solving abilitiesHighly responsible & reliableAbility to work well under pressure in a fast paced environmentAbility to work cohesively with fellow colleagues as part of a teamAbility to focus attention on guest needs, remaining calm and courteous at all timesVisa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining work authorization documents.Additional InformationWhat's in it for you:Paid time offMedical, Dental and Vision Insurance, 401KComplimentary Shift MealEmployee benefit card offering discounted rates in Accor worldwideLearning programs through our Academy designed to sharpen your skillsAbility to make a difference through our Corporate Social Responsibility activities, such as Planet 21Career development opportunities with national and international promotion opportunities