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Low Voltage Technician at Ryan Consulting Group

Ryan Consulting Group Charlotte, NC

JOB DESCRIPTION

Job Description Job Description

Summary of Position:


The Field Services Technician is responsible for installing, troubleshooting, and supporting a wide range of electronic and low-voltage technology systems for both external customers and internal company needs. This includes travel based installations of telematics, vehicle camera systems, and RFID warehouse technology, as well as in-house facilities technology support when not traveling. This role requires strong technical ability, problem-solving skills, and the flexibility to work in diverse environments ranging from client job sites to company facilities.


Primary Responsibilities:

  • Install, configure, and test telematics devices, dash cameras, GPS units, and other vehicle electronic systems.
  • Install, mount, and support RFID warehouse systems, including readers, antennas, cabling, and supporting hardware as part of a growing product offering.
  • Ensure high-quality, accurate, and complete installations following company standards.
  • Perform system validation, documentation, and customer sign-off at job sites.
  • Communicate professionally with clients and maintain a positive on-site presence.
  • Travel regularly to customer locations, including overnight trips.
  • Install and maintain internal security camera systems (CCTV/IP) and card access systems.
  • Run, terminate, test, and label CAT6 and other low-voltage cabling.
  • Assist with AV systems, conference room technology, and internal IT-related installations.
  • Support the Facilities Technology Director with internal building projects and technical requests.
  • Maintain a clean, safe, and organized work environment.
  • Work collaboratively with the Facilities Technology Director, Technical Installations Supervisor and team members to complete projects efficiently.
  • Communicate progress proactively and provide accurate updates on assignments.
  • Follow instructions and maintain a cooperative, professional attitude during daily operations.
  • Represent the company positively in all customer and internal interactions.
  • Complete all required documentation and installation reports accurately.
  • Track materials used and maintain tools and inventory as assigned.
  • Follow all safety procedures, PPE requirements, and company policies.
  • Report any issues, hazards, or equipment concerns promptly.


Required Qualifications:

  • Mechanically inclined; experience with vehicle electronics, car audio, alarms, 12-volt systems, or related fields preferred.
  • Ability to read wiring diagrams, schematics, and installation instructions.
  • Basic understanding of low-voltage systems (CAT6, cameras, access control).
  • Strong problem-solving skills with a willingness to learn new technologies.
  • Comfortable using power tools, hand tools, meters, and ladders.
  • Ability to travel for extended periods when required.


Preferred Qualifications:

  • Experience installing telematics/vehicle cameras or RFID systems.
  • Experience with low-voltage security systems, access control, or AV equipment.
  • Networking or IT experience (basic IP knowledge).
  • Relevant certifications (OSHA, low-voltage, etc.).


Physical Requirements:

  • Ability to stand, kneel, bend, or work in tight spaces for extended periods.
  • Ability to lift 50 lbs.
  • Comfortable working on ladders, inside vehicles, and in warehouse environments.


Working conditions:

  • Travel required up to 90% of the time
  • Work may be performed outdoors and in varying weather conditions, including heat, cold, rain, or other environmental elements
  • Requires the use of tools and equipment as part of installation or service work
  • Must be open to work weekends and nights