Mail Handler/ Clerk at Mindlance

Advance your career with Mindlance! We have been connecting talented IT professionals with world-class companies since 1999. Mindlance is here to help you to find the perfect fit with just the right company. Currently, we are seeking an Operational Analyst for an exciting career growth opportunity. Make your next big career move with the kind of position that will allow you to be genuinely passionate about the work you do! Our recruiters will work closely with you to help you get the edge over the competition. Let Mindlance advocate for you - apply today! "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans." Job Title: Mail Handler/ Clerk Job Category: Information Technology Industry: Insurance Job Location:Springfield, MA, 01111 Top 3/5 Skills: Data Entry, Mail Handling, Scanning Duration: 06-12 Months Hours/week: 40.00 Job Description: Position: Mail Handler/ Clerk Location: Springfield, MA, 01111 Duration: 06-12 Months Specific work to be done / specific experience required: Role Overview This role supports mailroom and document processing operations: Receive and handle incoming mail (USPS, FedEx, electronic submissions) Open, sort, and prepare documents Remove staples, organize pages for scanning Digitize documents via scanning Ensure accuracy and clarity for downstream business teams Route digital files appropriately Work contributes to same-day processing aligned with stock market timelines Key Responsibilities Mail opening, sorting, and preparation Document scanning and digitization Basic data entry and system usage Quality control to ensure accurate digital records Meeting daily service level agreements (SLAs) Required Skills & Qualifications Basic computer proficiency (must be comfortable using a computer) Familiarity with: Microsoft Outlook Microsoft Word Microsoft Excel (basic data entry level) Strong attention to detail Ability to work efficiently and meet deadlines Reliability and consistency (critical due to ongoing large-scale project) Preferred Traits Customer-focused mindset (understanding impact of work) Continuous improvement mindset Ability to identify process improvements Adaptability (team is undergoing significant operational changes) Tools / Systems Internal systems (training provided): Polaris CATS Trucks (indexing/utilities) No advanced technical skills required Team Structure & Workflow Initial processing (mail + scanning) done onsite Indexed and routed by offshore team (India) Role focuses on front-end document handling and preparation