Manager 3, Scaled Sales Development at LinkedIn

At LinkedIn our approach to flexible work is centered on trust and optimized for culture connection clarity and the evolving needs of our business. The work location of this role is hybrid meaning it will be performed both from home and from a LinkedIn office on select days as determined by the business needs of the team.This role is based in Omaha. The Scaled Sales Development (SSD) organization is dedicated to driving innovative scalable sales motions that support LinkedIns small business customers across the full lifecyclefrom initial acquisition through upsell. SSD tests incubates and operationalizes new solutions that accelerate growth deepen customer engagement and expand our impact across all solutions.As the Manager of Hiring Solutions Consultants you will lead a team responsible for delivering high-quality hiring experiences across SMB customers. Youll coach inspire and operationally guide a team of consultants who manage the end-to-end customer journey using LinkedIns data platform tooling and workflow automation.This role is ideal for a leader passionate about building new businesses driving performance through clarity and operational rigor and partnering cross-functionally with Product Recruiting Engineering and GTM. Key ResponsibilitiesLead coach and develop a team of Hiring Solutions Consultants to deliver against revenue hiring and SLA targets. Set clear team and individual expectations around conversion pipeline movement efficiency and customer satisfaction and review progress using data-driven insights.Design and maintain the teams operating structure including capacity planning workflow alignment and daily/weekly team routines.Continuously refine how work is allocated across the team to ensure balanced coverage efficient capacity use and consistent execution across customers.Operationalize product process and tooling updates into simple frontline plays that drive fast adoption and consistent execution. Build and maintain strong feedback loops with Product Engineering Recruiting and Ops to surface performance patterns automation opportunities and customer insights. Drive continuous improvement across funnel stages through experimentation playbook refinement and workflow optimization. Identify skill gaps and design targeted coaching enablement or training to increase team capability. Own headcount forecasting hiring and onboarding of new Solutions Consultants in partnership with leadership. Champion a customer-first culture rooted in trust responsiveness and operational excellence. Act as the final escalation point for complex customer or operational issues driving quick resolution while reinforcing accountability across teams. Qualifications : Basic Qualifications8 years of experience in roles such as account management strategy & operations incubations sales or customer success or similar customer facing role.3 years of people leadership experience in high-velocity customer-facing environments.1 years of experience managing a book of business including forecasting pipeline management or revenue accountability.Experience with operational acumen with experience implementing processes managing SLAs and driving consistent execution across a team.Experience in Excel Google Sheets and CRM systems to diagnose performance patterns inform decisions and drive targeted coaching.Experience working cross-functionally with partners such as Product Recruiting/Talent Acquisition Engineering or Operations in a matrixed environment.Preferred QualificationsExperience building or scaling new programs teams or sales motionsespecially in early-stage pilot or incubation environments.Experience leading teams toward quota revenue or growth targets ideally within SMB or high-volume motions.Excellent communication and relationship-building skills with the ability to influence across levels and functions.Experience designing operational frameworks workflows cadences or playbooks from the ground up.Hands-on experience operationalizing or commercializing pilots with the ability to test hypotheses analyze performance and translate insights into scaled processes.Experience using LinkedIn Recruiter and Jobs-based workflows to source assess and manage candidate pipelines (or equivalent talent tools).Ability to thrive in ambiguity set clear direction and lead teams through change while maintaining clarity and momentum.Familiarity with LinkedIns hiring and recruiting tools (e.g. LinkedIn Recruiter Talent Insights Jobs products) or demonstrated ability to quickly learn and operationalize new technologies.Suggested Skills:Account Management Operations Management Experience  LinkedIn is committed to fair and equitable compensation practices.  The pay range for this role is $00. Actual compensation packages are based on several factors that are unique to each candidate including but not limited to skill set depth of experience certifications and specific work location. This may be different in other locations due to differences in the cost of labor.  The total compensation package for this position may also include annual performance bonus stock benefits and/or other applicable incentive compensation plans. For more information visit Information : Equal Opportunity Statement We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race color religion creed gender national origin age disability veteran status marital status pregnancy sex gender expression or identity sexual orientation citizenship or any other legally protected class.LinkedIn is committed to offering an inclusive and accessible experience for all job seekers including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.If you need a reasonable accommodation to search for a job opening apply for a position or participate in the interview process connect with us at and describe the specific accommodation requested for a disability-related limitation.Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:Documents in alternate formats or read aloud to youHaving interviews in an accessible locationBeing accompanied by a service dogHaving a sign language interpreter present for the interviewA request for an accommodation will be responded to within three business days. However non-disability related requests such as following up on an application will not receive a response.LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by LinkedIn or (c) consistent with LinkedIns legal duty to furnish information.San Francisco Fair Chance Ordinance Pursuant to the San Francisco Fair Chance Ordinance LinkedIn will consider for employment qualified applicants with arrest and conviction records.Pay Transparency Policy Statement As a federal contractor LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: Data Privacy Notice for Job Candidates Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: Work : NoEmployment Type : Full-time Key Skills Customer Service,Biotechnology,Inside Sales,Barista,Jni Experience: years Vacancy: 1