Manager, Business Operations & Analytics, Factor New Channels at HelloFresh

Manager Business Operations and Analytics Factor New ChannelsFactors New Channels team is focused on expanding into emerging distribution channels beyond our core DTC business - including B2B Healthcare Foodservice and Retail. As we scale were hiring a Manager of Business Operations & Analytics to build the operational engine that will power our growth. Partnering closely with GTM Operations Tech Finance and more you will proactively identify design and build the automated scalable solutions that will unlock new growth opportunities and drive efficiency. This is a high-impact builder role owning the systems that enable growth for new channels.You willAnalyze & Optimize: Act as the operational problem-solver for the New Channels team conducting deep-dives into our current workflows across GTM Ops and Finance to identify and map out bottlenecks and inefficiencies.Own & Improve: Own the full process improvement lifecycle by designing building and managing automated solutions and custom tooling for key GTM and sales operations workflows (e.g. invoicing lead routing reporting) leveraging data from systems like HubSpot and Shopify.Build & Automate: Leverage AI tools to solve practical business problems such as synthesizing unstructured data from customer feedback or Slack channels into actionable business intelligence.Visualize & Report: Build and maintain the critical dashboards and reports that track our KPIs and provide stakeholders with clear actionable insights derived from your analysis.Lead & Implement: Lead cross-functional projects to drive these operational changes managing stakeholders and timelines to ensure your solutions are adopted and effective.You areAn Owner & Collaborator: You are a strong communicator and can confidently manage projects that span GTM Ops Tech Finance and moreAnalytical & Technical: You are fluent in SQL and are experienced at using AI to drive solutions to business problems. You are excited diving deep into complex datasets automating processes building complex models and creating insightful user-friendly dashboards in BI tools (like Tableau or Looker) that drive business decisions.AI-Fluent: You actively use and build with AI tools to automate work synthesize information and solve practical business problems.A Builder: You have a proven ability to map complex current state processes identify inefficiencies and then design build and deploy automated self-running solutions from scratch. You have a keen interest in leveraging new technologies including AI to solve practical business problems.Self-Motivated & Results-Driven: You are able to work effectively both independently and as a project leader pushing multiple initiatives to completion with a sense of urgency.You haveAt least 3-5 years of experience in a high-growth environment such as business operations strategy consulting or data analytics.Strong analytical and problem-solving skills with a track record of identifying and eliminating bottlenecks.Demonstrated fluency in building automated workflows and proactively using AI tools to solve practical business problems.Proficiency with data query languages (e.g. SQL) and data visualization toolsExperience with GTM systems (e.g. HubSpot Shopify) or no-code automation platforms is a significant plusExposure to CPG or Retail is a plusAdditional informationThis role is hiring for an immediate startThis position is hybrid in-office in our FiDi New York officeYoull getCompetitive hourly rate 401K company match that vests immediately upon participation & team bonus opportunitiesGenerous PTO and flexible attendance policyComprehensive health and wellness benefits with options at $0 monthly effective first day of employmentUp to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh Green Chef Everyplate and Factor)Access to Employee Resource Groups that are open to all employees including those pertaining to BIPOC women veterans parents and LGBTQInclusive collaborative and dynamic work environment within a fast-paced mission-driven company that is disrupting the traditional food supply chainThis job description is intended to provide a general overview of the responsibilities. However the Company reserves the right to adjust modify or reassign work tasks and responsibilities as needed to meet changing business needs operational requirements or other factors.#Factor #JD1008New York Pay Range$121500$136700 USDRequired Experience:Manager Key Skills Adobe Analytics,Data Analytics,SQL,Attribution Modeling,Power BI,R,Regression Analysis,Data Visualization,Tableau,Data Mining,SAS,Analytics Employment Type : Full Time Experience: years Vacancy: 1