Manager EVV and LTS Support at Presbyterian Healthcare Services

OverviewPresbyterian is seeking a Manager - EVV and LTS Support. This position will be responsible for the oversight of the Electronic Visit Verification (EVV) program and Long Term Services and Supports (LTSS). Requires attention to detail and strong communication skills to adequately represent the organization at conferences and speak in front of an audience. Will be responsible for the long term care team with direct supervision of staff.Must possess a strong background in claims processing managed care guidelines New Mexico Human Services Department regulations regarding EVV and LTSS. Act as a key resource for Provider Services and provide education with an emphasis on EVV and LTSS. This position re-quires an ability to work effectively within a complex organization across multiple departments to drive results. May require some travel and the ability to work with other Managed Care Organi-zations (MCO) to create a collaborative approach to EVV and LTSSThis is a Full Time position - Exempt: YesJob is based at Rev Hugh Cooper Admin CenterWork hours: DaysPreferred Qualifications: EVV experience requiredClaims experience preferredLTC experience preferredPresentation skilled preferredMinimal Travel RequiredQualificationsBachelors degree required. 6 years of additional experience can be substituted in lieu of de-gree. Previous supervisory skills requiredExperience with EVV and LTSSExperience with use of membership data claims and/or encounter dataExperience with Provider Relations/Services across multiple specialtiesLeadership skills to work across teams drive results and lead initiativesBusiness acumen and the ability to build credibility with all levels of the organizationKnowledge of Healthcare benefits terminology and concepts- especially as it relates to EVV and LTSSResponsibilitiesWork as part of the Provider Services staff and leadership to ensure provider partic-ipation in EVV and LTSS.Provide education and guidance to staff to conduct on-site visits with Providers and/or facilities to educate and inform providers and staff on EVV and LTSSMonitor and use information from the EVV system to verify that services provided are specified in the individual plan of care and in accordance with the established schedule including the amount frequency duration and scope of each service and that services are provided by the authorized provider.Identify and immediately address service gaps including late and missed visits.Monitor services anytime the member is receiving services including after regular business hours.Develop and maintain positive relationships with providers vendors other MCOs and the Mexico Human Services Department (HSD)Identify areas of opportunity for partnership between providers and PHPProvide oversight of vendor contracts with Provider Services and equipment needed for EVV participation and monitoring Create policies and procedures to support EVV and LTSS providersDevelop and perform training (internal and external) for EVV and LTSS providersensure timely completion of all required reports (internal and external)Execute leaderships vision of EVV and LTSS Provider NetworkBenefitsAbout Presbyterian Healthcare Services Presbyterian offers a comprehensive benefits package to eligible employees including medical dental vision disability coverage life insurance and optional voluntary benefits.The Employee Wellness Rewards Program encourages staff to engage in health-enhancing activities - like challenges webinars and screenings - with opportunities to earn gift to earn gift cards and other incentives.As a mission-driven organization Presbyterian is deeply committed to improving community health across New Mexico through initiatives like growers markets and local partnerships. Founded in 1908 Presbyterian is a locally owned not-for-profit healthcare system with nine hospitals a statewide health plan and a growing multi-specialty medical group. With nearly 14000 employees it is the largest private employer in the state serving over 580000 health plan members through Medicare Advantage Medicaid and Commercial plans.AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.Maximum Offer for this position is up toUSD $45.82/Hr.Compensation DisclaimerThe compensation range for this role takes into account a wide range of factors including but not limited to experience and training internal equity and other business and organizational needs.Required Experience:Manager Key Skills Computer Hardware,Inventory Control,Developmental Disabilities Experience,Management Experience,Mobile Devices,Remote Access Software,Team Management,Operating Systems,Supervising Experience,Technical Support,Phone Etiquette,Application Support Employment Type : Full-Time Experience: years Vacancy: 1