Manager, Field Service at Flagship Facility Services

Its fun to work in a company where people truly BELIEVE in what theyre doing!Were committed to bringing passion and customer focus to the business.$75000 to $110000 per year$75000 to $110000 per yearJob SummaryOur mission at Flagship Lab Services is to provide ongoing quality service and support to sustain innovation in the biotechnology industry. Our team consist of service professionals who have the drive knowledge and proficiency to support our company to move forward with its goals.Job DescriptionOverviewThis is an opportunity to grow your field service career in an innovative team-oriented environment. Our exclusive best-in-class service training and relationship-based service process enables you to build lifelong relationships and a rewarding long-term career.We are looking for ONE (1) Full-Time Service Technician Manager. This full-time position requires you to perform on-site calibration validations preventative maintenance and repairs in-house or at our client facilities . The candidate will use their troubleshooting repair and calibration knowledge to complete the service and strive for total client satisfaction. Flagship Lab Services will provide a vehicle gas card phone tablet computer and tools once the service technician clears through his/her probationary period.Job RequirementsMinimum (5) years technical field experience with a proven track record of technical resolutions.Preferred (1) year laboratory related experience. Previous leadership experience of a team of 5 or more . Calibration experience in multiple disciplines (temperature pressure speed mass balance absorbance).Validation experience in multiple disciplines (temperature pressure speed mass balance absorbance)Electrical capabilitiesRefrigeration experience a plus.Working knowledge of ISO/IEC 17025 ISO 9001 and OSHA preferred.Any technical mechanics (HVAC motors electrical etc.) experience preferred.EducationHigh School diploma or equivalentResponsibilitiesManage a team of Field Service Technicians and associated support personnelPerform calibrations repairs and validations of laboratory equipment to ISO 17025 standards.Troubleshoot issues with equipment using various tools such as multimeters thermometers process calibrators.Complete all documentation associated with service order.Develop calibration procedures to meet the customer requirements while supporting traceability of the measurements.Maintain all equipment and standards per SOPs.Seek and facilitate sales of equipment when the opportunity is available.BenefitsHealth Insurance401k (Match 3%)Paid Time OffHoliday PayOther DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.Work AuthorizationAuthorized to work in the U.S.Equal Employment Opportunity EmployerFlagship is an equal opportunity employer. All aspects of employment including the decision to hire promote discipline or discharge will be based on merit competence performance and business needs. We do not discriminate on the basis of race color religion marital status age national origin ancestry physical or mental disability medical condition pregnancy genetic information gender sexual orientation gender identity or expression veteran status or any other status protected under federal state or local law.We also consider qualified applicants with criminal histories consistent with applicable federal state and local law.Americans with Disabilities ActUnder the Americans with Disabilities Act reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.If you like wild growth and working with happy enthusiastic over-achievers youll enjoy your career with us!Required Experience:Manager Key Skills Children Activity,Landscaping,Electronics Engineering,End User Support,Front Office Management,Airlines Employment Type : Full-Time Experience: years Vacancy: 1 Yearly Salary Salary: 75000 - 110000