Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise, and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop onboard!

Why you'll love this job

As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline.

In the Cybersecurity Operations domain, you will be responsible for the cyber defense of technology assets by managing daily activities, threat detection and incident response, security tool implementation, and team development. You will be expected to balance technical oversight, and business alignment to keep the organization’s digital assets safe while ensuring the team is empowered, the systems are resilient, and the entire operation runs smoothly, effectively, and proactively. Additional information about the skills needed for this position is listed in the Skills, Licenses & Certifications section below.

What you'll do

Work closely with senior leadership, project managers, and stakeholders to align cybersecurity initiatives with corporate objectives and ensure successful project delivery.
Clearly convey project risks and strategies to senior management and stakeholders, ensuring transparency and informed decision-making.
Ensure adherence to cybersecurity standards and regulations, providing regular reports on security practices and compliance to stakeholders.
Oversee the integration of physical security measures with cybersecurity protocols to ensure comprehensive protection and monitoring of our infrastructure.
Effectively coordinate resources and manage project progress, addressing issues and risks to ensure successful delivery.
Develop and implement strategies for secure communication protocols to protect sensitive data and ensure the integrity cybersecurity systems.
Oversee the operations of the SOC, ensuring it is equipped with the latest tools, technologies, and processes to effectively monitor and respond to security threats.
Communicate critical security operations risks, strategies, and incident statuses to executive leadership, and prepare detailed performance reports with insights on compliance, effectiveness, and KPIs.
Develop and implement strategies and governance frameworks for security operations, ensuring alignment with organizational goals and regulatory compliance.
Mentor a team of cybersecurity professionals within the security operations domain, fostering a culture of excellence and continuous improvement through targeted training and development opportunities.
Oversee and guide the planning, execution, and delivery of cybersecurity projects and initiatives, ensuring alignment with corporate objectives.
Design and execute advanced threat detection and incident response protocols, ensuring rapid identification, containment, and remediation of security incidents.

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering, or a related technical discipline, or equivalent experience/training. Extensive job experience in cybersecurity management or a related field is required, with a proven track record of leadership and strategic oversight in cybersecurity initiatives
6+ years experience in cybersecurity management or a related field
3+ years experience in leadership and strategic oversight in cybersecurity initiatives

Preferred Qualifications- Education & Prior Job Experience

5+ years of experience in project management, with at least 3 years in a cybersecurity project management role.
Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or a related field; advanced degree preferred.
Experience with project management methodologies and tools (e.g., Agile, Waterfall, MS Project).

Skills, Licenses & Certifications

Ability to develop, update, and enforce comprehensive threat management security strategies and policies.
Capability to manage threat management security projects and initiatives, with experience working with various stakeholders, including IT, security teams, and regulatory bodies.
Expertise in planning, executing, and managing high-impact threat management security projects.
Knowledge of threat management security principles and practices for managing access control, communication protocols, and infrastructure protection.
Proficiency in ensuring compliance with threat management security standards and conducting risk assessments.
Relevant certifications including but not limited to CISSP, CISM, CISA, CompTIA Security+, ISO/IEC 27001 Lead Implementer, and Certified Information Systems Auditor (CISA).
Strong problem-solving and analytical skills to identify and address threat management-related security threats.
Strong verbal and written communication skills to effectively interact with technical and non-technical stakeholders.
Understanding of threat management security tools and technologies, such as secure communication protocols and monitoring systems

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Manager, IT Cybersecurity Operations at American Airlines

JOB DESCRIPTION