Manager Labor Relations at JetBlue Airways

Manager Labor Relations

Location: Long Island City, NY, US, 11101 Orlando, FL, US, 32827

Position Summary: The Manager Labor Relations reports to the Director Labor Relations and is responsible for managing labor relations, including the grievance/mediation/arbitration and negotiations processes, with leadership, Legal and Crew Relations for unionized work groups and maintaining our culture and positive relations with those work groups. The Manager is an effective communicator and consensus builder and enjoys interacting with people at different levels within the organization and building and maintaining relationships. The Manager is comfortable working in a non-routine environment. The Manager is a skilled influencer, demonstrates solid time and project management skills, and is a resilient individual whose personal values match JetBlue's values of Safety, Caring, Integrity, Passion and Fun.

Essential Responsibilities:

• Point-person for all People department related labor issues pertaining to Flight Ops/Dispatch, including administration and implementation of the collective bargaining agreements (CBA)
• Act as People liaison at meetings relating to the grievance/mediation/arbitration/negotiations processes
• Partner with operational leaders of the unionized work groups, Crew Relations, and the Legal departments as needed to help maintain consistency and ensure CBA and legal compliance
• In conjunction with Sr. Analyst LR, oversee the grievance/mediation/arbitration processes and strategy for same
• Support the grievance mediation and collective bargaining negotiations processes to include acting as first chair
• Performs research and analysis and preparation of memoranda related to Labor Relations issues
• Be the subject matter expert on top pilot/dispatcher concerns and track and drive progress towards resolution by actively managing projects and holding stakeholders accountable
• Provide recommendations to leadership to drive change regarding variables that may influence our Direct Relationship with other workgroups including reviewing and maintaining policies
• Create and deliver LR training in conjunction with other departments as needed to include investigative training and drafting of discipline
• Counsel operational leaders and drive consensus on matters relating to LR processes
• Is responsible for the oversight, development and growth of their Direct reports as well as playing a significant role in the development of all other LR team members to support their engagement, growth, and goal achievement

Minimum Experience and Qualifications:

• Bachelor's Degree in a relevant field; OR demonstrated capability to perform job responsibilities with a High School Diploma/GED and at least four (4) years of previous relevant work experience
• Five (5) years of labor relations experience, including experience in drafting/negotiating collective bargaining agreements
• Three (3) years leadership experience
• Presenting and facilitating in front of senior leadership
• Ability to appropriately compile and utilize data to make decisions
• Ability to communicate and influence at all levels of the organization
• Familiarity with the Railway-Labor Act and knowledge of labor relations laws and best practices
• Knowledge of other airlines' labor issues and collective bargaining agreements
• Proficient knowledge and use of Microsoft Office Suite products (e.g., Outlook, Word, Excel, etc.)
• Available for overnight travel (30% to 50%)
• Able to work flexible hours
• Must pass a pre-employment drug test
• Must be legally eligible to work in the country in which the position is located

Compensation: The base pay range for this position is between $103,000.00 and $170,000.00 per year. Base pay is one component of JetBlue's total compensation package, which may also include performance bonuses, restricted stock units, as well as access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.

JetBlue Airways is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other legally protected basis.