Manager of Centralized Restaurant Support at Raising Cane's

The Centralized Restaurant Support Manager leads the support process for all Restaurants through effective resource deployment and process optimization to ensure consistent operational excellence. This role drives performance improvement by analyzing operational challenges identifying root causes and implementing strategic solutions that stabilize and grow results. They partner with cross-functional teams to forecast risks leverage data insights and serve as the primary liaison between Restaurants and support teams to address location-specific needs while also managing Crew Planning initiatives. Your Impact and Responsibilities:Manage daily logistical support of Growth and Centralized Restaurant support including sourcing Crew and Managers allocating resources managing pay premiums and bonuses and aligning with leadership on approvalsTrack and analyze costs associated with supporting growing and existing markets and provide detailed cost reportingPartner with Multi-Restaurant Leaders to review performance and metrics to identify targeted RestaurantsAllocate resources by prioritizing Restaurant needs and strategically deploy support to minimize travel costs Facilitate pre-and-post support calls with Crew Managers and Multi-Restaurant Leaders Manage the Planning & Logistics inbox and team leveraging the designated project management system to track support information and documents while enhancing system efficiencyQualifications : 5 years of Restaurant industry experience in a fast-paced work environmentAssociates Degree or equivalent experienceAble to work non-standard hours as required monitoring inbox and phone calls nights and weekends for urgent needsProficiency in Microsoft Excel Outlook PowerPoint and WordService-oriented long-term thinker with strong interpersonal skills to build relationships and influence leadership and business outcomesAbility to adapt to changing workloads improve processes and avoid status quo approachesSelf-driven flexible and highly energetic with strong written and verbal communication skills Preferred Qualifications:Bachelors degree in Business or related fieldAdditional Information : All your information will be kept confidential according to EEO guidelines.Terms of UsePrivacy PolicyCandidate Privacy NoticeIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Remote Work : NoEmployment Type : Full-time Key Skills Restaurant Experience,Labor Cost Analysis,Hospitality Experience,Cost Management,Assistant Manager Experience,Management Experience,Profit & Loss,Computer Literacy,Leadership Experience,P&L Management,Restaurant Management,Retail Management Department / Functional Area: Operations Experience: years Vacancy: 1