Manager of Facilities at Overture Center Foundation Inc

The Manager of Facilities leads both the administrative coordination and frontline execution of facilities department operations, with a strong emphasis on custodial team leadership, scheduling, hiring, and performance management. You will join a highly collaborative group of Operational Managers and partner across the organization to deliver exceptional experiences in a dynamic, event-driven environment.

This role is well-suited for a leader who:

Thrives in fast-paced, real-time event environment

Builds strong teams through clear expectations, consistency, and accountability

Balances immediate problem-solving with structured processes

Takes pride in delivering a clean, safe, and high-quality environment

Values both operational excellence and employee experience

Leads with flexibility and presence across business hours, evenings, and weekends

Why Join Overture

You will be supported by:

A highly skilled custodial and mechanical team

A collaborative group of leaders

A workplace that values people and culture

A generous paid time off and benefits package

Core Responsibilities

Team Leadership

Lead, schedule, and manage Custodial team, ensuring coverage aligned with operational and event needs

Hire, onboard, and develop employees with a focus on retention, engagement, and performance

Set clear expectations and provide ongoing coaching, feedback, and accountability

Manage time and attendance, scheduling, and labor utilization

Facilities Operations & Event Support

Ensure facilities are consistently clean, safe, and operationally ready

Oversee event setup and breakdown in partnership with internal teams

Respond to real-time operational needs and facility issues with sound judgment

Systems, Scheduling & Process Management

Utilize CMMS systems to assign, track, and complete work orders

Develop and maintain preventative maintenance programs

Establish and maintain effective workflows and staffing plans

Identify and implement process improvements that enhance efficiency and quality

Vendor & Resource Management

Manage vendor relationships, contracts, and service delivery

Support budget planning and monitor facility-related expenses

Maintain inventory of custodial and maintenance supplies and equipment

Quality Assurance & Continuous Improvement

Conduct regular inspections to ensure standards are met

Proactively identify risks, needs, and improvement opportunities

Reinforce consistency, accountability, and continuous improvement across the team

Work Environment & Schedule

This is a full-time leadership role that requires flexibility to support a dynamic, event-driven operation:

Core administrative responsibilities are typically performed during business hours

Regular leadership presence is expected during evenings and weekends

Ability to respond to urgent facility needs as they arise

Qualifications

Experience

2+ years of progressive experience in facilities or building operations

2+ years of leadership experience, including team scheduling and performance management

Experience leading custodial or hourly operational teams strongly preferred

Union environment experience preferred

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