Manager of Facilities Services at Mopop

Job Details Museum - Seattle WA $91500.00 - $91500.00 SalaryDescription Job TitleManager of Facilities Services Reports to:Director Facilities Capital Projects Department:Facilities Engineering Supervises:Technicians Supervisors Date Written/Revised:November 2025Work Schedule:40 hours per week Monday-Friday. This role requires weekend availability. Salary:$91500Position SummaryThe Facilities Services Manager is responsible for overseeing the delivery quality and continuous improvement of all soft services within a facility or portfolio of buildings. cleaning waste management front-of-house mailroom & supplies landscaping and related non-technical support functions. This role ensures that these services contribute to a safe welcoming and efficient workplace environment for all building occupants.Essential functions (other duties as assigned)Service Delivery Management: Oversee the delivery of all soft services ensuring they meet contractual obligations service level agreements (SLAs) and company standards.Team Leadership: Manage lead and motivate in-house staff and contracted service providers. Conduct performance reviews training and succession planning to build a high-performing team.Vendor and Contract Management: Source select and manage third-party vendors for services such as cleaning food & beverage and landscaping. Monitor vendor performance and ensure compliance with contracts.Budgeting and Cost Control: Prepare and manage budgets for soft services identify cost-saving opportunities and ensure optimal resource utilization.Health Safety and Compliance: Ensure all soft services operate in compliance with relevant health and safety regulations environmental standards and company policies.Customer Service: Serve as the primary point of contact for building occupants regarding soft services. Address concerns gather feedback and implement improvements to enhance occupant satisfaction.Continuous Improvement: Identify and implement process improvements technological solutions and sustainability initiatives to enhance service quality and efficiency.Reporting: Prepare regular reports on service performance incidents and key metrics for senior leadership.Minimum Qualifications Bachelors degree in Facilities Management Hospitality Business Administration or a related field is preferred. Equal consideration will be given to candidates with relevant experience in lieu of a degree.Proven experience (typically 3-5 years) managing soft services within a facilities or property management environment.Strong knowledge of soft services operations contract management and health and safety regulations.Excellent leadership communication and interpersonal skills.Ability to manage budgets analyze data and implement cost control measures.Strong organizational and problem-solving abilities.Proficiency with facilities management software and Microsoft Office Suite.BenefitsThis regular full-time position includes Medical/Vision insurance Dental insurance Life/AD&D/LTD insurance 3.08 hours of accrued Vacation per bi-weekly pay period Seattle Sick/Safe 7 Floating Holidays (prorated first year dependent on hire date) 8 Company Holidays paid throughout the year EAP 401k plan with vested match schedule once eligible and subsidized transportation benefits for Orca Pass or parking.Why MOPOPWere really glad youre thinking about joining the team at MOPOP! We believe pop culture is a universal language capable of building connections across a range of people no matter our differences in race religion gender age sexual orientation ability education socio-economic status ethnicity country of origin or any other characteristic that makes us who we are. For more than twenty years we have been showcasing how music film fashion video games sports and more spark those connections and create a lasting cultural impact.MOPOP provides both a physical space and an emotional and intellectual opportunity for people from any background to explore find and build community and recognize their own creative potential. This applies not only to our guests but also to our staff be it in designing an educational program to engage the next generation of creators trying to reach a new audience with a marketing initiative preserving an artifact in our collection or providing excellent customer service to a visitor. If this sounds like something youd be into wed love to hear from you!MOPOPs Mission and Commitment to Diversity Equity Inclusion and AccessibilityOur mission is to activate the world-shaping power of pop culture through participative experiences discovery and play. We believe pop culture connects us and that it is powerful complex alive and who we are. MOPOP is actively committed to ongoing learning in the areas of diversity equity inclusion and accessibility (DEIA). In partnership with our community we hope to also develop safe spaces for their application. This includes taking steps to continue increasing our awareness of institutional -isms as well as uncovering and undoing the ways they show up in museum culture. We recognize this is a process that requires intentionality energy and resources and we are developing a DEIA framework that can cultivate a work environment and museum experience that is truly welcoming for all. We are committed to creating an inclusive and equitable workplace and we are proud to be an equal opportunity employer. We believe that having staff interns and volunteers with diverse backgrounds enables us to better meet our mission and encourage BIPOC women and LGBTQIA2S individuals to apply. We acknowledge that our work to build safe spaces and better systems for traditionally marginalized groups is ongoing and will require constant vigilance and expect all MOPOP employees to be part of our DEIA journey.Please email if you need reasonable accommodations during the application or hiring process. Required Experience:Manager Key Skills Computer Skills,Management Experience,Facilities Management,HVAC,CMMS,Ammonia Refrigeration,HVAC/R,Maintenance Management,OSHA,Maintenance,Budgeting,Supervising Experience Employment Type : Unclear Experience: years Vacancy: 1 Monthly Salary Salary: 91500 - 91500