MANAGER, OPERATIONAL EXCELLENCE at Crown Cork & Seal USA, Inc.

CROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture, and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect with consumers around the world. We do this by delivering innovative packaging that offers significant value for brand owners, retailers, and consumers alike. With operations in 39 countries employing approximately 23,000 people and net sales of approximately $12 billion, we are uniquely positioned to bring the best practices in quality and manufacturing to our customers to drive their businesses locally and globally. Sustaining a leadership position requires us to build a team of highly talented, dedicated, and driven individuals.

Job Accountabilities

This position will work to identify high value project opportunities within the CAPP division, build cross functional project teams, and execute results-driven rapid Kaizen events. The incumbent will develop and prepare materials for use in the events, coordinate with plant management and participants, lead instruction on the use of process improvement tools, facilitate team decisions, manage team work, resolve team conflict, assist in the development of implementation action plans, and conduct follow-up activities through audits and process monitoring. Primary focus for the position will be in driving value through teams throughout our manufacturing sites, however can support all other areas of the business as demand dictates.

Key Priorities:

Annual CI Strategy:

• Develop and execute a comprehensive CI strategy that aligns with the Division goals and objectives.
• Lead the CI Steering team in execution of the annual CI strategy.
• Collaborate with plant leaders to ensure improvements are successfully implemented and sustained.

Analyze and Improve Processes:

• Collaborate with plant leaders to identify inefficiencies in organizational workflows and develop solutions that drive operational improvement to meet key performance commitments.

Implement Lean Methodologies:

• Utilize CI tools, methodologies, and techniques like Process / Value Stream Mapping, Root Cause Analysis, Hoshin Kanri, 5S, TPM, Kata, Kanban, Poka Yoke, Gemba and Kaizen to reduce divisional waste/cost and improve manufacturing efficiency.

Lead and Facilitate Training:

• Develop and provide training with a focus on practical shop floor applications to plant teams on operational excellence principles, methodologies, and tools to drive improvement in business operations.
• Develop and mentor a team of CI Champions in each plant to drive organizational improvement effectiveness.
• Standardized learning materials and enable ease of accessibility.

Collaborate with Cross-Functional Teams:

• Collaborate and align CAPP functions and plants to achieve business directives to ensure the successful implementation of continuous improvement initiatives.
• Partner with plant resources to establish a community of best practices that are implemented across the division.

Measure and Track Performance:

• Establish and monitor key performance indicators (KPIs) to measure the effectiveness of C.I. initiatives and identify areas for further improvement.
• Leverage leading indicator metrics to proactively manage outcomes.

Develop and Implement Standard Work:

• Establish standardized procedures to ensure consistency and quality in operations.
• Develop computer systems that minimize organizational waste and support standardization.
• Create and maintain an accessible repository for safety/ Lean / CI tools and all related information.

Manage CI Projects:

• Lead and manage CI projects from conception to completion, ensuring alignment with business goals and objectives.
• Provide organizational guidance for projects, selection, tool utilization and management strategy to reduce waste, improve efficiencies, and reduce lead time.

Promote CI Culture:

• Champion, encourage and support a culture of continuous improvement within the organization.
• Travel to various CAPP plants approximately 75% each month.

Position Requirements:

• Strong knowledge of CI principles, methodologies, and tools.
• Proven track record of successfully leading and managing cross-functional CI projects.
• Strong project management and organizational skills.
• Strong change management skills and demonstrated experience building a CI culture.
• Excellent problem solving, analytical, and communication skills.
• Ability to influence and lead cross-functional teams in a matrix environment.
• Ability to lead, motivate, and coach teams.
• Strong bias for action.
• Self-Determined - Continuously searching for knowledge and improving methods.
• Possess excellent communication skills (written and verbal)