Manager, Platform Engineering at Vanguard

What You'll DoLead and Grow the TeamManage direct reports and coordinate dotted-line loaned resources to deliver on platform commitmentsDevelop the team's technical and collaborative capabilities through coaching, feedback, and intentional growth planningEstablish individualized development plans for each direct report and hold them accountable for progressing through those plans while contributing at level-appropriate activitiesFoster psychological safety and a culture of continuous improvement where the team learns from production, adapts quickly, and shares expertise across the department & divisionBuild team norms around resilience, accountability, and "you build it, you run it" ownershipDrive Platform MaturityLead the evolution of the platform from single-subdivision usage to enterprise-scale product serving multiple business linesEstablish and maintain regular contact with each IT subdivision to understand needs, communicate trade-offs, and align on prioritiesBalance incoming feature requests against platform reliability, resiliency, observability, and technical debtLead complex, multi-team initiatives that require coordination across federated subgraph providers and platform consumersDeliver Results Through DelegationTranslate strategic goals into actionable team deliverables, delegating work effectively to leverage the team's strengthsLead team's work to successful completion, navigating ambiguity and shifting priorities with a Product Owner mindsetRemove obstacles and build cross-functional relationships that unblock the team and keep commitments on trackEnsure the team has end-to-end knowledge of the platform and can operate independently when neededPartner on Strategy and RoadmapCollaborate with the Senior Manager and Senior Architect to shape quarterly roadmaps and long-term platform strategyProvide ground-truth feedback from team operations and client interactions to inform prioritization decisionsAdvocate for platform investments (observability, resiliency, automation) that enable sustainable growthContribute to subdivision and divisional goal-setting with a clear understanding of how the platform enables business outcomesBuild Trust Across the OrganizationEstablish credibility as a subject matter expert on the platform's capabilities, limitations, and roadmapCommunicate risks, trade-offs, and timelines transparently to clients and stakeholdersFoster collaboration across IT subdivisions, helping clients understand how to succeed within a federated architectureModel the interpersonal skills and inclusive mindset that make cross-functional work productiveQualifications and SkillsMinimum 8 years of relevant work experience in platform engineering or a related field.Bachelor’s degree (B.E./B.Tech) in Computer Science or IT, or Bachelor’s in Computer Applications (BCA), or Master’s in Computer Applications (MCA).Strong knowledge of platform architecture, infrastructure management, and software development.Expertise in developing, testing, debugging, and implementing scalable software platforms.Experience with technical documentation, database technologies, and software programming languages.Ability to lead technical teams, drive continuous improvement, and implement strategic platform initiatives.Strong problem-solving skills and experience working with cross-functional teams and stakeholders.Special FactorsSponsorshipVanguard is not offering visa sponsorship for this position.About VanguardAt Vanguard, we don't just have a mission—we're on a mission.To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.How We WorkVanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.SummaryLocation: Malvern, PA; Charlotte, NCType: Full time