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Capital One

Manager, Product Management- Servicing Strategy at Capital One

Capital One Richmond, VA

Job Description

Manager Product Management- Servicing StrategyProduct Management at Capital One is a booming vibrant craft that requires reimagining the status quo finding value creation opportunities and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale brand capabilities talent and values to succeed as the digital revolution transforms our society and our industry.About the Team Imagine impacting billions of customer interactions annually! The US Card Outbound Correspondence platform is at the heart of delivering critical communications from the credit cards in our customers wallets to their essential statements and letters. We build the cutting-edge platform capabilities that ensure these billions of pieces of correspondence are produced and delivered seamlessly. As a Product Manager on our Outbound Correspondence team you wont just manage; youll innovate. Youll own the complete product lifecycle from initial ideation to development and launch specifically driving the modernization of the core technology that powers our credit card production. Youll be a central figure collaborating across diverse teams including Software Engineers and Architects to key partners in Supply Chain Operations and various business stakeholders. Your mission will be to deeply understand both internal and external customer needs translating them into innovative new capabilities that not only optimize but transform our credit card production. Were seeking a visionary Product Manager who blends robust product management expertise with a keen understanding of data systems processing and most importantly user needs. Your ability to navigate complex stakeholder landscapes and demonstrate strong matrixed leadership across numerous internal and external partners will be crucial to your success.Capital One Product FrameworkIn this role youll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutionsBusiness Focused - Delivers game-changing outcomes by focusing on leverage and execution excellenceTechnology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term valueIntegrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risksTransformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignmentBasic Qualifications:At least 3 years of experience working in Product ManagementCurrently has or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:A Bachelors Degree in a quantitative field (Statistics Economics Operations Research Analytics Mathematics Computer Science Computer Engineering Software Engineering Mechanical Engineering Information Systems or a related quantitative field)A Masters Degree in a quantitative field (Statistics Economics Operations Research Analytics Mathematics Computer Science Computer Engineering Software Engineering Mechanical Engineering Information Systems or a related quantitative field) or an MBA with a quantitative concentrationPreferred Qualifications:Experience translating business strategy and analysis into consumer facing digital productsAt this time Capital One will not sponsor a new applicant for employment authorization for this positionThe minimum and maximum full-time annual salaries for this role are listed below by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.Chicago IL: $144000 - $164400 for Manager Product ManagementMcLean VA: $158400 - $180800 for Manager Product ManagementNew York NY: $172800 - $197200 for Manager Product ManagementRichmond VA: $144000 - $164400 for Manager Product ManagementCandidates hired to work in other locations will be subject to the pay range associated with that location and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.This role is also eligible to earn performance based incentive compensation which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive competitive and inclusive set of health financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status exempt or non-exempt status and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE including disability/vet) committed to non-discrimination in compliance with applicable federal state and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries including to the extent applicable Article 23-A of the New York Correction Law; San Francisco California Police Code Article 49 Sections 4901-4920; New York Citys Fair Chance Act; Philadelphias Fair Criminal Records Screening Act; and other applicable federal state and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position and you require an accommodation please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital Ones recruiting process please send an email to Capital One does not provide endorse nor guarantee and is not liable for third-party products services educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).Required Experience:Manager Key Skills Marketing,Data Visualization,Tableau,Customer Segmentation,Microsoft Powerpoint,Investment Banking,Strategic Planning,Financial Modeling,Customer relationship management,Management Consulting,Google Suite,Analytics Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 158400 - 180800

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