MDL IT Functional Analyst Supervisor at State of Maryland

IntroductionA Maryland Department of Labor (MDL) Information Technology (IT) Functional Analyst Supervisor is the supervisory level of work providing problem analysis and ongoing user support coordinating system development and implementation and training users on the functionality of applications at the Maryland Department of Labor.Resumes may be submitted as supplemental information;howeverall sections of the application must be completed in full.Incomplete applications will not be considered.GRADE 0020 LOCATION OF POSITION100 S. Charles Street Baltimore MD 21201Main Purpose of Job This position supervises and oversees the work and provides support to end users coordinating system development implementation and problem analysis with other MDL IT Functional Analysts. It also involves supervising user understanding on application functionalities. POSITION DUTIESDuties of this position include but are not limited to:Supervise plan coordinate assign review and approve the work of lower-level MDL IT Functional Analysts.Plan the professional development of functional analytical staff.Evaluate the effectiveness and progress of functional analytical staff.Provide analysis expertise to functional analytical staff.Interview and recommend potential employees.Promote functional analytical practices that enhance the reliability and functionality of in-house PC/Web software.Review completed assignments for completeness accuracy adhering to procedures and standards.Maintain logs and prepare status reports for upper management.Train lower-level MDL IT Functional Analysts.Provide and assist team members in providing accurate input to project functionality research impact analysis and project plans.Prepare feasibility studies technical evaluations and alternatives analysis as directed.Provide guidance and advice on solutions to complex problems to lower level MDL IT Functional Analysts.MINIMUM QUALIFICATIONSEducation:A Bachelors degree from an accredited college or university in Accounting Finance Business Administration Public Administration Human Resources Management Information Technology or other related field with specific coursework in the structure and use of automated information systems.Experience: Three years of experience providing problem analysis and ongoing user support coordinating system development and implementation and training users on the functionality of applications for agency or statewide systems housed on mainframe computers or large client server platforms.Notes:1. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and two additional years of experience providing problem analysis and ongoing user support coordinating system development and implementation and training users on the functionality of applications for agency or statewide systems housed on mainframe or large client server platforms for the required education.2. Candidates may substitute experience responding to and resolving help desk calls from users of computers or operating computer equipment for the purpose of data entry word processing spreadsheet graphics database or other applications on a year-for-year basis for a high school education.3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in the Cyber and Information Systems classifications or Cyber and Information specialty codes in the Information Technology field of work on a year-for-year basis for the required experience and education.DESIRED OR PREFERRED QUALIFICATIONSPreference will be given to applicantswho possess the following preferred qualification(s).Include clear and specific information on your application regardingyour qualifications.Three years of experience in an information systems or technology analysis role.Two years of experience partnering with internal and external stakeholders in the development implementation of system enhancements using user centered design.One year experience leading or supervising others in the analysis system design testing and implementation for hardware and software application upgrades.One year experience serving as an application project manager on medium to large application deployments.One year experience working with and giving presentations to senior leadership and executive staff.SPECIAL REQUIREMENTSAll candidates are subject to a background check against filesmaintained by the Division of Unemployment Insurance (LABOR/DUI) to determinewhether any monies are owed to LABOR/DUI as a result of unemploymentoverpayment/fraud. Any unpaid debt may have an impact on whether or not acandidate is offered employment.SELECTION PROCESSPlease make sure that you provide enough information on yourapplication to show that you meet the qualifications for this recruitment. Allinformation concerning your qualifications must be submitted by the closingdate. Unfortunately we wont consider information submitted after candidates will be ranked as best qualified betterqualified or qualified and placed on theeligible (employment) list forat least one year.Resumesare acceptableas additional information only; however the application must be completed inits entirety or it will be subject to rejection.All information concerning the qualifications including anyrequired documentation (diploma transcript certificate etc.) must besubmitted and received by the closing date. Information submitted after thisdate will not be considered.For positions that require a bachelors/masters degree etc.:Educational credentials from foreign countries must be evaluatedby an approved education review service. This evaluation must be submittedbefore hire. For further information you may call International Consultants ofDelaware Inc. or World Education Services Inc. 1-or .EXAMINATION PROCESSTheexamination for this recruitment will be an evaluation and rating of theinformation provided on your application. Therefore it is essential that theapplication is filled out completely and accurately listing all relevanteducation and experience addressing the specific qualifications shown aboveand submitting any required documentation (diploma transcript certificationlicense etc.). Please include clear detailed and specific information on yourapplication regarding experience qualifications related to the minimumqualifications desired and/or selective qualifications of the position.The assessment may consist of a rating of your education training and experience related to the requirements of the is important that you provide complete and accurate information on your report all experience and education that is related to this position.BENEFITSThis is afull-time permanent position and is eligible for full state benefits whichinclude:Flexible hours andhybrid teleworkingPaidholidays: 12-13 per yearGenerous paid leavepackage (annual sick personal and compensatory leave)State Pension(defined benefit plan)Tax-deferredsupplemental retirement savings plans (401(k) and 457)Comprehensivesubsidized health dental and prescription plans with little to no deductiblesfree generic prescriptions and free preventative health servicesFlexible SpendingAccount plans for Health Care and DaycareState Employees CreditUnionSTATE OF MARYLAND BENEFITSFURTHER INSTRUCTIONSThe online application is STRONGLY preferred. However if you areunable to apply online or having difficulty with your login or passwordplease contact DBMs Helpdesk directly at (8:00 AM to 5:00 PMdaily except for holidays and weekends). After business hours please submitan email request to . If you encounterdifficulty attaching required or optional documentation you may submit viamail or deliver in person. Please be sure to include your name identificationnumber (Easy ID#) and job announcement number on any documentation to ensuretimely processing.We thank our Veterans for their service to our country and encouragethem to apply. If you are seeking veterans preference please submit a copy ofyour DD-214.The paper application must be received by 5 pm close of business onthe closing date for the recruitment. No postmarks will be accepted. Incorrectapplication forms will not be accepted.PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION.Completed applications required documentation and any requiredaddendums may be mailed to:Maryland Department of Labor/ Office of AdministrationAttn: Jasmine Hubbard 25-100 S. Charles Street 5th FloorBaltimore MD 21201For additional information please contact Jasmine Hubbard at or via email The MD State Application Form can be found online.Maryland Department of Labor is an equal opportunity employer. It isthe policy of LABOR that all persons have equal opportunity and access toemployment opportunities services and facilities without regard to racereligion color sex age national origin or ancestry marital statusparental status sexual orientation disability or veteran status.Required Experience:Manager Key Skills Change Management,Civil Engineering,Infection Control,Information Technology Sales,Biology Employment Type : Full-Time Experience: years Vacancy: 1