Medical Assistant - Back Office at North American Staffing Group

Job DescriptionJob DescriptionCertified Medical Assistant II (Floater) Hybrid Opportunity!!Term: Long-term temporary, Temp-To-HireLocation: Home office- Montebello (Hybrid), primarily off-site covering clinics throughout LA and OCSchedule: M-F 8/5Pay Range: $25HR -$27HR BOE The IPA Medical Assistant (CMA) will assist in the provision of direct patient care by performing routine patient care procedures alongside technical and clerical support services within the IPA clinical setting. They will perform this role by building relationships with IPA back office and front office teams, listening to them, and supporting their clinical needs. They will demonstrate compassion and respect and will be proactive in managing patient, staff, and provider expectations. In addition, the IPA MA will assist with informing best practices in front office administrative responsibilities alongside back office support and training to IPA providers and staff. They will also assist in achieving shared department goals and objectives as an MA team leader and trainer. Qualification Required!A Medical Assistant certificate, along with a high school diploma or equivalent required.BLS (AHA) certification required.A minimum of 2 years working in an "IPA" environmentA minimum of 2 years of experience as a back office Medical Assistant required; 3 years preferred. Prior experience as a Lead MA strongly preferred.Bilingual English/Spanish is required.Proficient in MS Office, Excel, and OutlookEssential DutiesAssist with supplemental data submission on Cozeva and obtaining data through various portals and provider offices. Help with Health Plan audits by collecting the requested charts from IPA practicesAssist with quality compliance efforts with HEDIS measures, Initial Health Appointments (IHA), Annual Wellness Visits (AWV/MHA). Participate in root cause analysis and problem-solving activities to address quality gaps.Assist with outreach to IPA members for coordination of PCP and specialty appointments. Help IPA Network Operations Department with various monthly and quarterly quality initiatives.