Medical Assistant II- Pediatrics at Mass General Brigham

Site: The General Hospital CorporationMass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.Per Diem role. Primary location is Newton Wellesley Hospital but will need to be able to cover Braintree Foxboro and Danvers locations. MUST be able to cover ALL locations.Per diem coverage: covering leaves vacations call outs etc. Upcoming leave coverage of 6-8 weeks.Job SummaryUnder the direction of the Practice Manager the Medical Assistant is responsible for assisting physicians nurse practitioners and nurses with evaluation management and treatment of patients during office visits and other tasks related to the visit consistent with his/her training and skills. His/her primary roles are to assure efficient patient flow through the office; to maintain neat clean and safe patient care areas and to promote patient satisfaction by interacting with patients in a professional friendly manner consistent with their needs.QualificationsPRINCIPAL DUTIES AND RESPONSIBILITIES Crossed trained at the front desk to assist with phone calls appointment scheduling clinical messaging check in check out and other front desk duties Reviews provider schedules daily and weekly to plan patient care and formulates solutions for potential problems Communicates schedule changes with providers Greets patient in waiting room and escorts to triage room and exam room Assures efficient patient flow through the office triage room and exam rooms Checks patients identification using (2) patient identifiers name DOB and/or MRN Adheres to hand hygiene and standard precaution guidelines Instructs patient how to prepare for the physician or nurse practitioner (assisting as necessary)Anticipates / sets up special equipment and/or supplies needed for the visit Alerts the physician or nurse practitioner when the patient is ready and communicates pertinent clinical information Assists the physician or nurse practitioner with patient care during the visit Assists with training and orientation of new Medical Assistant staff Assists with training and orientation of new equipment Assists patient through checkout process when visit is complete Cleans and prepares room for next patient Responds to needs to expedite visits and keep on schedule Provides care appropriate to age group of patients in practice setting and documents data per practice protocols Tests specimens as necessary:o EKG and transmit EKGo Stool for occult bloodo Urine Collection (perform UAs and Centrifuge)o Skin Testing Performs phlebotomy when applicable Performs other tests procedures and treatments as needed Download glucometers pumps and reports as needed Assists physician or nurse practitioner with patient examination procedures and treatments as directed Documents testing / results per practice protocols Performs designated tasks related to tracking test results and may communicate normal test results to patients as directed by a physician nurse practitioner or nurse Enters vitals and test results into EPIC Updates clinical paperwork as needed Assists physicians nurse practitioner or nurses in coordinating care with / making referrals to community agencies for non-clinical services Maintains neat clean and safe exam rooms and treatment areas Assures exam treatment and clean utility rooms are properly stocked equipped and secured as applicable Assures GI is adequately stocked with Infant Formula and tracks Formula arrival and dispensing. Requests clinical supplies and practices cost effectiveness measures Assures all equipment is in good working order Cleans equipment exam rooms and triage room after patient use per office protocol Promotes patient / customer satisfaction by interacting with patients in a professional friendly manner consistent with their needs Communicates appropriately and effectively with patient Functions as in integral part of the patient care team Interacts in a professional cooperative way with other practice staff Accepts delegate responsibilities in a positive manner Offers help to others in the practice when not busy Before leaving the practice on breaks / lunch makes sure adequate coverage is available Engages in constructive problem solving with others in the practice as problems arise Attends and participates in practice staff meetings Performs all other duties assignedEducation:High School Diploma or Equivalent required or Associates Degree Medical Assisting preferredCan this role accept experience in lieu of a degreeNoLicenses and Credentials:Basic Life Support BLS Certification - Data Conversion - Various Issuers preferred Certified Medical Assistant National Certification - Data Conversion - Various Issuers preferredExperience:Direct MA experience or medical field work 1-2 years requiredKnowledge Skills and Abilities:- Strong interpersonal and communication skills are essential for success in this position.- Ability to prioritize tasks in complex and busy environments.- Accuracy and attention to detail.- Comply with all local state and federal privacy and confidentiality rules and regulations.- Ability to take vital signs and manual blood pressure as well as collect blood samples and other specimens.- Comprehensive knowledge of medical terminology procedures and protocols.- Proficiency in electronic health record (EHR) systems and medical office software.- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions conclusions or approaches to problems.- Managing ones own time and the time of others.Additional Job Details (if applicable)Physical RequirementsStanding Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote TypeOnsiteWork Location2014 Washington StreetScheduled Weekly Hours0Employee TypePer DiemWork ShiftDay (United States of America)Pay Range$17.36 - $24.45/HourlyGrade3At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.EEO Statement:The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .Mass General Brigham Competency FrameworkAt Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline. Key Skills EMR Systems,Clinical Laboratory Experience,Athenahealth,Algebra,eClinicalWorks,Primary Care Experience,Phlebotomy,Medical office experience,Vital Signs Experience,Experience Administering Injections,Medical Terminology,Medication Administration Employment Type : Part-Time Experience: years Vacancy: 1 Hourly Salary Salary: 17 - 24