Patient Service Representative I at Ann & Robert H. Lurie Children's Hospital of Chicago

Shift: Rotating shifts within the hours of Monday/ Tuesday/ Thursday/ Friday 6 a-6 p, Wednesday 6 a-8 p. Rotating Saturdays 7 a-4 p. K. S. A.'s:High school diploma required. Some college preferred. Some knowledge of medical terminology, third party billing, and managed care requirements strongly preferred. Some knowledge of electronic medical record. Proficient in Microsoft Word applications such as Outlook and other computer skills preferred. Demonstrates a high level of customer service and interpersonal skills to effectively work with pediatric patients, families, physicians, nursing and other allied health and medical center personnel. Excellent communication/listening skills needed. Problem solving skills and ability to handle multiple priorities in fast paced environment. Ability to manage stressful situations appropriately. Job Duties:Completes pre-registration as well as full registration as needed for families. Ensures eligibility information accurate. Obtain patient/family Co...Patient, Representative, Service, High School, Retail, Healthcare