Medical Assistant (MA), Orthopedics, PRN at University of Maryland Medical System

Job SummaryUnder direct clinical supervision of the on-site provider assists in the delivery of patient care. Performs delegated medical tasks assists physician and nursing staff with patient care and may perform clerical duties. Where electronic system is in use will utilize the electronic medical record (EMR) for documentation purposes. Fulfillment of job duties requires access to medication storage areas and to transport medications to/ from medication storage and delivery areas.  Under direct operational supervision of the manager or designee participates in the day-to-day operations and patient flow as assigned. Primary ResponsibilitiesThe following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job responsibilities performed.Patient Experience 1. Greets patients in courteous friendly respectful and professional manner always including maintaining eye contact when appropriate.2. Follows communication protocols.  Responds to customer questions/concerns/complaints and attempts resolution. Pursues service recovery when customers expectations have not been met. Clinical Duties1.     Accurately complete and document patient questionnaires health screenings and chief complaint in the EMR ensuring high-quality and compliant documentation that supports optimal care.2.    Follows established practice workflows to facilitate efficiency and timely service to patients.3.    Prepares patient for examination by the health care provider.  Performs and documents vital signs (blood pressure pulse temperature) and risk screening on all patients per hospital and/ or practice policy.  Reports out of range values in vital signs and risk screening to the provider. Assists provider with procedures4.    Performs routine clinical testing including but not limited to obtaining blood and urine specimen vision testing hearing screening incentive spirometry EKG point of care testing and vital signs.  Follows established guidelines or protocols where applicable to obtain necessary testing based on the chief complaint prior to the exam.5.    Provides pre-printed patient education /material as directed by provider 6.    Performs high level disinfection of equipment/instruments and environment per hospital and/ or practice procedure.  7.    Stocks/restocks supply and exam rooms maintaining necessary supplies in clinical area.8.    Ensures equipment used in clinical area has a current clinical engineering sticker and is ready for use.9.    Provides care appropriate to the patient populations(s) served.  Assess data reflective of the patients requirements relative to population-specific and age specific needs.  Provides the care needed as described in the unit/area/department policies and procedures. Is aware of social drivers of health as they impact overall health of the patient and the community.10.    Based on established competencies administers select medications and injections under direct supervision of provider as per hospital and/ or practice policy.  Assists in the vaccination programs including giving injections and tracking data in an approved database.  11.    Participates in patient outreach including pre-visit calls follow-up screenings and other care coordination activities such as contacting pharmacies interprofessional team members and other providers offices as appropriate to meet patient care needs.12.    Participates in practice specific population health focused tactics to improve quality outcomes for clinic-specific population.  Participates in new population health initiatives relevant to the MA role. 13.    Completes prior authorization of medication or equipment prior authorizations independently.Administrative Duties1.    May assist with front desk operations with oversight to include but not limited to: patient check in and check out scanning and filing patient phone calls and fee disclosures.  2.    Enhances the patient and family experience by informing of possible delays as well as being aware of potential barriers to a positive patient experience and remediating or escalating using the chain of command3.    Timely review of business communication such as In Basket email and telecommunications4.    Plays active role in compliance with regulatory and practice and/ or hospital policy requirements. Maintains a safe environment of care and reports safety concerns.Additional Duties1.    Participates in personnel skill and competency development and training as requested by practice manager. 2.    Responsible for self-learning; attends educational offerings and in-services independently. 3.    Performs other duties as assigned.Qualifications : Education & Experience - Required1.    High school diploma or equivalent.  2.    Completion of an accredited Medical Assistant program.a.    Special circumstances to consider an exception may include: (1 year of supervised work experience in a medical assisting field within the last 3 years; or 2 years of supervised work experience in a medical assisting field within the last 5 years). These should be vetted by Human Resources Director and Department Director.3.    Current BLS certification.       Knowledge Skills & Abilities1.    Knowledge of aseptic and sterile techniques.2.    Knowledge of blood and body fluid precautions.3.    Ability to perform basic clinical skills such as obtaining vital signs.4.    Ability to communicate effectively with patients team members within the practice and other members of the organization.5.    Demonstrates ability to work on a team and effectively communicate with colleagues and patients. Additional Information : All your information will be kept confidential according to EEO guidelines.Compensation:Pay Range: $19.50-$27.30Other Compensation (if applicable):Review the 2025-2026 UMMS Benefits GuideLike many employers UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details personal identification or payment via email or text. If you suspect fraud please contact us at Remote Work : NoEmployment Type : Part-time Key Skills EMR Systems,Clinical Laboratory Experience,Athenahealth,Algebra,eClinicalWorks,Primary Care Experience,Phlebotomy,Medical office experience,Vital Signs Experience,Experience Administering Injections,Medical Terminology,Medication Administration Experience: years Vacancy: 1